All USTA Certified Officials, USTA Player Development Event Coaches, Massage Therapists, Athletic trainers, SmashZone Volunteers and USTA Youth Tennis Workshop Coaches ("Applicants") are required to complete a background screen application.
The USTA has retained the services of an independent third party, the National Center for Safety Initiatives (NCSI), to conduct background screenings of all Applicants. Please begin your background screen through NCSI HERE
b) Once you have submitted your background screen information, results will be generated in approximately 10 business days. Please be sure to add ncsisafe.com to your accepted email domain list. Watch for an email from Compliance@ncsisafe.com in the days following your application; this will also contain your NCSI Applicant ID number which can be used to check the status of your application on NCSI’s website.
c) NCSI may contact you within the 10 business day waiting period to request more information. You can confirm the legitimacy of the request by checking your status on NCSI’s website using the Applicant ID number; your status will note the same request for information. Please watch for communications from NCSI as these emails may end up in your "spam" folder.
When your screen is complete you will receive either a green or red light, based on the results of your application and the USTA’s criteria. If you receive a green light, you will be listed on the results page
of USTA.com. If you received a red light, you will be notified by NCSI of your status and you will not be eligible to be certified by the USTA or provide services for the USTA.
***Effective January 1, 2014, in addition to the Background Screen outlined above, all Applicants will be required to complete the following in order to be in compliance with Safe Play.***
a. Participate in an online training video
. You will be prompted to create an account. The video is 90 minutes long; however, if you cannot complete the course in one visit, you can pick up where you left off when you return using the account you created.
the USTA’s definitions of prohibited conduct and its procedures for reporting and responding found at www.usta.com/safeplay
For all questions related to the background screen system, please contact:
The National Center for Safety Initiatives
Phone: (866) 833-7100
For all policy-related questions, please contact:
United States Tennis Association
Please click here to download a copy of this document.