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INTRODUCTION

The USTA Volunteer Manual seeks to add to your general understanding of the United States Tennis Association (USTA) and to enhance the comfort of your participation. It includes information about the USTA’s organizational structure, history, policies and procedures, contact lists and programs.

The manual is divided into several parts and is a great reference for you in your journey as a volunteer or staff member. The USTA has an incredibly diverse family of volunteers and staff who work individually and together in many roles. Each of us is involved for a variety of reasons and motivations, but we are bound together by our interest in and passion for the great sport of tennis.

The success of the USTA is due to the efforts of volunteers and staff working together. Everyone involved should gain greatly from a web-based volunteer handbook that is user-friendly and can easily be accessed and updated as the organization changes. Thus, this manual should benefit you if you are a past, present or future volunteer or if you work with volunteers. We invite you to browse through our pages.

Much appreciation for creation of this USTA Volunteer Manual goes to past and current members of the USTA Learning & Leadership Development Subcommittee on Volunteer Development:

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