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Frequently Asked Questions

Friday, May 29, 2009 3:43 PM

1) How do I purchase a USTA membership? – Click here to join today or call 1-800-990-USTA (8782) M-F 9 am – 9 pm, Sat 10 am – 6:30 pm.

2) How do I track down a misplaced USTA membership number? – Click here and fill in your information or call 1-800-990-USTA (8782) M-F 9 am – 9 pm, Sat 10 am – 6:30 pm.

3) How do I renew my USTA membership? – Click here to renew your membership online; you will need your USTA member ID and password. Or call 1-800-990-USTA (8782) M-F 9 am – 9 pm, Sat 10 am – 6:30 pm with your USTA member ID.

4) I’ve lost or forgotten my password. How do I find out what it is? – Click here and fill in your information and an e-mail will be sent to you containing your new password. Or call 1-800-990-USTA (8782) M-F 9 am – 9 pm, Sat 10 am - 6:30 pm.

5) How do I replace a lost USTA membership card? – Click here to log in or call 1-800-990-USTA (8782) M-F 9 am – 9 pm, Sat 10 am – 6:30 pm. There will be a $5 fee to replace your card.

6) How do I register for a league, team or tournament? – Click here and start playing today.

7) How do I contact someone with a question regarding my NTRP rating? – Players seeking information and procedures regarding the rating program should start here. Procedures for appealing a rating can be found under the ratings program’s FAQs.

8) I am not receiving my subscription to Tennis magazine. What should I do? – Click here to log in online to check your address or call 1-800-990-USTA (8782) M-F 9 am – 9 pm, Sat 10 am – 6:30 pm and speak to one of our customer service representatives.

9) I did not receive an email confirmation of my USTA membership purchase. How can I receive one? – Click here to log in online to check your email address. Or call 1-800-990-USTA (8782) M-F 9 am – 9 pm, Sat 10 am – 6:30 pm and speak to one of our customer service representatives.

10) I called the toll free number – 1-800-990-USTA (8782) – and the automated system read back the wrong information. How do I correct my information? – Click here to log in online to make any corrections or call the toll free number M-F 9 am – 9 pm, Sat 10 am – 6:30 pm and speak to one of our customer service representatives.

11) How do I cancel my USTA membership? – Please call 1-800-990-USTA (8782) M-F 9 am – 9 pm, Sat 10 am – 6:30 pm and speak to one of our customer service representatives who will assist you.