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2014 US Open Long Sleeve Shirt

2014 US Open Patriotic Shirt

2014 US Open Women's Shirt

2014 US Open Hat

2014 US Open Men's Pullover Jacket

Jumbo Tennis Ball

2014 US Open Tennis Balls

2014 US Open Shirt

2014 US Open Polo Shirt
 

FAQ Categories

General

What is the schedule for the Tennis On Campus program?

What exactly is Tennis On Campus?

What is an intramural program?

How do I join my club tennis team?

How can I start my own club tennis team?

Why is "individuals" misspelled?

What is a sport club?

Who can I contact for help?

Membership

How much to join?

Sport Science

How do I take the Sport Science Level I exam?

Where can I find resources such as the High Performance Profile?

Where can I ask questions about sports science that are specific to my needs?

Facilities

How many tennis courts do we need to build at our facility?

How wide should our facilities’ gates, doors, and paths be to accommodate wheelchair tennis players?

What are potential tennis court surfaces for our facility?

What is the new rule about 36’ and 60’ courts?

Do colleges allow blended lines on their courts?

Are courts with blended lines authorized for professional play?

USTA League

What is NTRP?

What is a self-rating?

What is a Dynamic rating?

What is a year-end rating?

When are end-of-year ratings published?

How many matches are required to generate a Year-End rating?

What does the letter after my rating mean?

What is an early start rating?

When are dynamic ratings calculated?

Is there a difference between a dynamic rating and a year-end rating?

Can my rating level change during the championship year?

If my rating changes with every match played, can I see it?

Does the dynamic calculation treat doubles partners differently?

Does a dynamic calculation apply to Mixed Doubles League play?

How does a mixed exclusive player get a rating?

Can I use my mixed exclusive rating to play in other divisions?

Do USTA sanctioned tournaments count in the dynamic rating system? If so, can a tournament win be used as one of the three “strikes”?

If my NTRP level of play is not available in my local league, what are my options?

How high can my dynamic rating go before I earn a “strike”?

How can I appeal my early start or year-end rating?

When and how do I get a self-rating?

What if I think a self-rated player has not rated himself or herself accurately?

Can I declare a different self-rating for different League Divisions (e.g., 3.5 for Adult and 4.0 for Senior)?

What if I have self-rated and played four matches in the Adult Division and then sign up for the Senior Division. Will I use my self-rating or will the system generate a computer rating for me?

Can I be disqualified if I have a valid computer rating?

Who can be NTRP Dynamically Disqualified?

Why would I be dynamically disqualified?

What is a strike and how do I get one?

If I receive a third strike while participating in another division, but following the conclusion of my Section Championship for a given year and Division, will I be allowed to advance to Nationals if otherwise qualified?

What are the consequences of NTRP Dynamic Disqualification?

Will I be notified if I earn a “strike”?

Will I be told exactly which matches earned me “three strikes”?

Who is notified in the event of a disqualification? By whom? How quickly?

Are all players in a given NTRP level equal in ability?

The rules state that NTRP Dynamic Disqualification is not part of the Mixed Doubles Division. If I am dynamically disqualified in the Adult or Senior Divisions, am I allowed to participate at the disqualified level in Mixed Doubles Division for the remainder of the League Year?

If I am NTRP Dynamically Disqualified during the Adult Local league, what happens to my matches in other Divisions?

Can I use my Tournament rating to play in other Divisions?

Do other leagues in my Section count for Year-End ratings?

2014 USTA League National Championships

Do I notify the national office that my team is going to Nationals?

Since I registered my team on line and paid the team fee, do I have to go to the captains’ registration on Thursday at my event?

If our team makes it to the Sunday playoffs, what is the earliest matches and awards ceremony will be completed so we can plan returning flights to home?

Is my team required to participate in the player gift exchange?

How many gifts should we have to give opponents?

Will we be allowed to practice or hit while the matches are in progress?

If I register online, do I need to give my player shirt sizes and quantity at the captains’ registration?

I registered online for the player party, but the number of people that are going to the party has changed. What do I do?

How many player party tickets will my team be given at no charge?

When can I buy the guest party tickets?

Can I get shirts and player gifts for the players who could not come to Nationals?

My team placed at Nationals. When will the extra trophies be shipped?

When I look online at the match schedule, I don’t see my team listed.

Where do I find our team photos?

Do my friends and family need to purchase tickets to watch our matches?

Should my friends and family bring chairs or will there be benches for them to sit on to watch us play?

Will water be available on site?

Will there be free Gatorade or sports drinks for all players?

Will lunch be accessible on site?

Will ice be available?

Background Screening Program

Why does the USTA have a background screening program?

Who has to submit to a background screening and how often?

Why do I have to comply with the background screening policy?

What type of offenses are being screened for?

Who conducts the background screens?

During the application process I must provide my social security number. Why?

What if I previously had a background check performed through another organization or agency?

How do I know that my application has been approved?

What should I do if my screening returns incorrect or inaccurate criminal information?

If it is determined that I have not passed the Bi-Annual Screening, will I have an opportunity to appeal that decision?

What is the cost of the Bi-Annual Screening?

What if I do not submit to a background screening?

USTA Mobile App

Will this app be available for the Blackberry or Android?

Where can I download the new USTA Mobile app?

If I input my match scores on the app will it show up in TennisLink?

If I’m a captain, do I have to use the USTA Mobile app?

Can I register for a team using the USTA Mobile app?

Where is all my past historical match data?

Ticket

How can I purchase individual US Open tickets?

What are the operating hours of the US Open Ticket Office?

Does Ticketmaster ship internationally? If I don't live in the U.S., how can I receive my tickets?

Does Ticketmaster have an international number?

How do I purchase good courtside or loge seats?

How do I obtain disabled seating?

Why are my seats in the Promenade if I booked so far in advance?

How many matches are played in Arthur Ashe Stadium during a given session?

What are the different types of Day Session tickets?

Can I get into Arthur Ashe Stadium with a Grounds Admission ticket?

What are the different types of Evening Session tickets?

When does the night session end?

Are there any Grounds Admission tickets released on the day of the event?

Are there any senior or student discounts (senior, student or military personnel)?

Are there any military personnel discounts?

Is it safe to buy tickets on-line?

How many tickets can I buy at once?

Why are there ticket limits in place?

Do you offer any ticket plans?

How can I purchase the same seat(s) I had last year?

Do you have any group discounts or packages, and how can I find out more information?

Are there any on-site ticket upgrades?

If tickets aren't on sale yet, why are there third party websites on the internet that seem to have tickets available?

Can I purchase a ticket from a ticket subscriber?

If I purchase tickets in person at the National Tennis Center Box Office, are they any better than what I can buy through Ticketmaster?

Can I leave a ticket to be picked-up at a will call window?

What is the earliest time I can get into the gates?

I lost my ticket. Is there anything that can be done?

What is the minimum age for a child to require a ticket?

Stadium Information

Are there any shady sections of Arthur Ashe Stadium?

How many total courts are there on the grounds of the USTA Billie Jean King National Tennis Center?

Where is the chair umpire located?

Travel Information

Are there any hotels close by?

Where is the best place to park? Do you sell on-site parking?

I'm looking to find a storage area for my belongings when I attend the US Open - where on site can I lock up my bags?

Are there any new security measurements in place this year?

Tournament Information

I want to see my favorite player - When is he or she playing?

When do the draws or seedings come out for this year's tournament?

Is there a way to see any of the qualifying rounds of the US Open?

TDM

When will TDM on the web be released?

What are some of the benefits of using TDM on the web?

Are there many differences between TDM on the web and the TDM desktop application?

Will the new version of TDM work on all computers and mobile devices?

Do I need to have internet access in order to use TDM on the web?

If I don’t have internet access at the tournament site, what should I do?

Is it difficult to learn TDM on the web?

Can I use TDM on the web in combination with the TDM desktop application?

Can I use the old version of TDM (the TDM desktop version) on a computer with Windows 8 installed?

Where do I get my tournament data to use with TDM on the web?

Will I have access to my tournaments from previous years?

How do I access TDM on the web?

I want to add a player manually to the tournament. How can I do this using TDM on the web?

I try to print my draws and nothing happens?

How do I learn more about TDM on the web?

Can I use TDM on the web to run non-sanctioned tournaments?

What is the quickest way to move between screens in TDM?

Who can I contact for help with TDM on the web?

Jr. Team Tennis Nationals

What day should teams arrive?

What time is check-out on Sunday?

Are there any group rates or discounts?

Is there an admission fee for spectators (parents, grandparents, etc.)?

What is the cost of entering the tournament?

What is the cost for tickets to the player party?

What is the scoring?

What is the format?

What time will play be completed on Sunday?

Is there shuttle service to and from the courts?

Will there be a stringer on-site at the Tennis Center?

For the player gift exchange, how many items should we bring?

On the flag that our team is decorating, can we include our club’s logo on the flag?

Our team would like to shower on Sunday before flying home. Do the tennis facilities have locker rooms?

Should the wavier form be submitted prior to the start of the tournament?

How do we receive the travel/grant stipend?

If we submit a W-9 form, will we have to pay taxes on this at the end of the year?

Davis Cup

When do tickets go on sale?

Am I able to purchase tickets for just one day of the event?

How much do tickets cost?

How many tickets can I buy? Why are tickets limited?

Are there any places I could go in person to purchase tickets?

When will my tickets arrive?

Are there any senior citizen, student, group or military discounts?

What is the minimum age for a child to require a ticket?

Do you offer handicapped accessible seating?

Is it possible to upgrade my tickets?

I have already ordered my tickets, but need to cancel them. How can I do that?

I’ve seen Davis Cup tickets for sale on other websites. Should I buy from these other sites?

I lost my tickets. What can I do?

I did not receive my tickets. What can I do?

Is it guaranteed that I will see certain players?

This is my first Davis Cup tie. What is the format for the event?

What time do the matches begin, and what time will they end?

What is the earliest time I can enter Sears Centre Arena?

Am I allowed to leave the matches and come back later that same day? Can I come to the first match and allow someone else to return for the second match on the same day?

Will the Davis Cup tie be shown on TV?

What is the capacity of Sears Centre Arena for this event?

Where is the best place to park?

Are there any prohibited items?

Do you need volunteers? If so, how can I apply?

Do you need ballpersons? If so, how can one apply?

 

Questions And Answers

General

What is the schedule for the Tennis On Campus program?

The Tennis On Campus program follows the collegiate academic schedule.  Therefore, the beginning of the season starts in the fall, play continues through the winter, and it ends in the spring.  Play throughout the year is often scheduled by the clubs themselves, but there are quite a few new Tennis On Campus Leagues out there that offer structured play throughout the academic year.  The leagues then lead into the Tennis On Campus post-season: USTA Campus Championship - Section events and the USTA National Campus Championship!

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What exactly is Tennis On Campus?

The USTA’s Tennis On Campus program was developed to promote and support the expansion of recreational tennis on college campuses across the country. The program focuses on providing coed team play opportunities for the entire campus community through sport club tennis teams and intramural tennis programs.

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What is an intramural program?

An intramural program is contained within the walls of the institution. For tennis, many colleges run intramural leagues and/or tournaments where students can play with and against their classmates.

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How do I join my club tennis team?

To join your school’s club tennis team you need to get in touch with the club’s president (or other contact).  Check out our Information For Individuals section for assistance locating their contact information.

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How can I start my own club tennis team?

If your college does not have a club tennis team, you can start one!  Contact your USTA Section Collegiate Coordinator and review our Guidebook as your first steps.  Also, make sure to visit our Start a Program page.

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Why is "individuals" misspelled?

I'm not sure.

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What is a sport club?

A sport club, or club sport, is a group of students that organize voluntarily to further their common interest in an activity through participation and competition. They are recognized student organizations on campus that compete against other sport clubs, and sometimes smaller varsity programs.

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Who can I contact for help?

If you still have additional questions, contact your USTA Section Collegiate Coordinator or e-mail tennisoncampus@usta.com.

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Membership

How much to join?

$1,000!

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Sport Science

How do I take the Sport Science Level I exam?

Click here to find out about the Sport Science Level I exam.

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Where can I find resources such as the High Performance Profile?

Click here to find resources such as the High Performance Profile

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Where can I ask questions about sports science that are specific to my needs?

Click here to submit a question to one of our experts.

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Facilities

How many tennis courts do we need to build at our facility?

Studies indicate that facilities should be planned based on the number of players within 6 miles or 15-20 minutes of driving time from the site – consider the population in this radius.  A good “rule of thumb” is that most markets can support one court for every 10,000 people.
 
You should also consider the number of other tennis courts available to this population, the popularity of tennis in the community, tennis programming planned to take place on the courts, amount and length of play by tennis players.
 
Large projects and community tennis planning should consider conducting a feasibility study to identify, quantify and analyze demographic factors to determine the appropriate number of courts.

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How wide should our facilities’ gates, doors, and paths be to accommodate wheelchair tennis players?

Athletic wheelchairs require a wider entry than that which the Americans with Disabilities Act (ADA) requires.  The reason for this is because athletic wheelchairs’ wheels splay at the bottom.  Appropriate gates and doorways should be 4’ wide.
 
In addition, you should consider your paths to the courts.  6’ wide paths are recommended; 4’ wide paths are considered a minimum.
 
Check with federal, state, and local codes for additional information on ADA requirements and accessibility information specific to your area.

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What are potential tennis court surfaces for our facility?

The International Tennis Federation (ITF) has adopted the following standard classification of tennis court surfaces:
 

Surface Code

Type

Description

A Acrylic1 Textured, pigmented, resin-bound coating.
B Artificial Clay2 Synthetic surface with the appearance of clay.
C Artificial Grass2 Synthetic surface with the appearance of natural grass.
D Asphalt3 Bitumen-bound aggregate.
E Carpet Textile or polymeric surface supplied in rolls or sheets of finished product.
F Clay4 Unbound mineral aggregate.
G Concrete3 Cement-bound aggregate.
H Grass Natural grass.
J Other e.g., Modular systems (tiles)

 Notes: All surfaces may be porous or non-porous, with the exception of “clay,” which is always porous.
1Normally forms only the uppermost few millimeters of a court.
2 “Appearance” relates only to the form of the surface material and not to other characteristics (e.g., color)
3 Used only when the material itself forms the playing surface.  When used as a base for other surfaces (e.g., acrylic), reference will be made only to the playing surface.
4 This term denotes a class of natural surfaces that include a fine gritty material as the uppermost (playing) layer (e.g., fast dry).

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What is the new rule about 36’ and 60’ courts?

The USTA has passed new rules governing competition for 10-and-under tennis tournaments. The new rules require that 10-and-under tournaments be played using slower-moving and lower-bouncing balls, on smaller courts and utilizing shorter, lighter racquets. The rule change follows the International Tennis Federation's rule change and will take effect on January 1, 2012. It will apply to all USTA-sanctioned events for children 10-and-under.  
 
The specifications for the revised system hold that all tournaments for those ages 9-10 be played on 60-foot courts using orange low-compression tennis balls and regulation nets or, for those more experienced and more skilled players, on 78-foot courts with green lower-compression balls. Tournaments for those 8 and under are to be played on 36-foot courts using red foam balls and nets at a height of 2 feet, 9 inches.  
 
For more information, visit www.usta.com/rulechange.

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Do colleges allow blended lines on their courts?

Yes.  The ITA (Intercollegiate Tennis Association, the governing body of men’s and women’s collegiate tennis) Division I Operating committee has taken the lead in revising this regulation and in embracing 36’ and 60’ tennis.  Approved on 5/24/2010, the revised ITA Court Regulation states "The playing surface shall be of hard court construction, designed specifically for tennis, and coated with a recognized tennis surface.  The only lines on the playing surface shall be standard tennis court lines, including USTA approved 36’ and 60’ (QuickStart) lines within the same color family as the interior court."

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Are courts with blended lines authorized for professional play?

Currently, courts with permanent 10 and Under Tennis lines and standard line markings (sometimes referred to as "blended lines"), are not authorized for professional play unless approved in advance by the USTA. Courts with permanent blended lines may be used as practice courts only.  This should be a factor when considering how many courts are dedicated to permanent line markings.  To host a USTA Pro Circuit event, you must maintain an adequate number of match play courts according to the draw size of the event. 
 
Also, these courts are not authorized for ITF Junior events.

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USTA League

What is NTRP?

National Tennis Rating Program (NTRP) is a classification system developed in 1978 that identifies and describes the general characteristics of thirteen levels of tennis-playing ability.

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What is a self-rating?

A self-rating is an entry rating level determined by the new player or a player re-entering the Adult or Senior Division with an M (mixed) or T (tournament) rating, based on questions asked in the TennisLink registration process. All players must enter league tennis with a valid computer rating or self rate using TennisLink.

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What is a Dynamic rating?

A dynamic rating is the result of a player's current match averaged with up to three of your most recent dynamic results generated. A dynamic rating is calculated after each match. A dynamic rating may change with each match played by the player.

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What is a year-end rating?

A year-end rating is a NTRP level assigned at conclusion of the league championship year that reflects level of abilityA player’s year-end rating shall be used to enter leagues during the following year and will be valid for up to three years for players 59 or under or two years for players 60 and over or until another rating is generated.

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When are end-of-year ratings published?

NTRP ratings will be available on TennisLink around December 1.

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How many matches are required to generate a Year-End rating?

A minimum of three matches in qualifying leagues or NTRP tournaments opted-in for are needed to generate a year-end rating.

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What does the letter after my rating mean?

S - Self-rate
A - Appeal
B - Benchmark
C - Computer
D - Dynamic
E - Early Start Rating
M - Mixed exclusive year-end
T - Tournament exclusive year-end
 
For more complete definitions of rating types please see Glossary at the end of USTA Regulations booklet or document.

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What is an early start rating?

An early start rating is a tentative rating for exclusive use by players who register for an early start league prior to publication of year-end ratings. The rating is based on the most current dynamic at the time of publication. Early start ratings are replaced by year-end ratings. If you play in an early start league with an early start rating, please check with your section to see if you may continue to compete on your team if your year-end rating goes up.

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When are dynamic ratings calculated?

Dynamic ratings for local play are calculated nightly for the Adult and Senior Divisions. During championships, dynamic ratings can be run instantly as match results are entered. Please check with your Section to see if they run reports during the championships or if they run the reports after the championships.

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Is there a difference between a dynamic rating and a year-end rating?

Yes, there are several.
  • Dynamic ratings are not disclosed to players, whereas year-end ratings are published annually at NTRP levels.
  • Dynamic ratings are expressed to the one-hundredth of a point, whereas year-end ratings are expressed only to the one-half point.
  • Dynamic ratings are calculated regularly and based on an average of the current match plus the previous three dynamic ratings, whereas year-end ratings are based on a combination of a player's cumulative dynamic rating during the season and a comparison to an appropriate benchmark player.

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Can my rating level change during the championship year?

Yes.
  • If you receive the 3rd strike and are dynamically disqualified at your present level.
  • If an NTRP Grievance is upheld, this may also result in raising your level. (see Disqualification Process below)
 

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If my rating changes with every match played, can I see it?

No. Ratings are only published at year end.

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Does the dynamic calculation treat doubles partners differently?

Dynamic calculation maintains the rating differential between doubles partners that existed before a match. For example if a 3.3 and a 3.5 player are paired together, specific match results are applied to each player equally and the two partners will maintain the .2 differential.

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Does a dynamic calculation apply to Mixed Doubles League play?

Yes, for players who participate exclusively in the Mixed Doubles Division. Mixed Doubles results will not be part of generating a player’s year-end rating except for those players who play exclusively in Mixed Doubles.

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How does a mixed exclusive player get a rating?

The last dynamic rating generated with a minimum of three matches calculated in Mixed Doubles exclusively is the year-end mixed rating (M) that will be used as the NTRP start level for the next year.

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Can I use my mixed exclusive rating to play in other divisions?

A mixed exclusive (M) player must self-rate in order to join the Adult, Senior and Super Senior divisions. Mixed Doubles exclusive is a minimum NTRP start level only. A mixed exclusive rating is not supported by any NTRPdynamic disqualification calculation data and is subject to NTRP grievance.

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Do USTA sanctioned tournaments count in the dynamic rating system? If so, can a tournament win be used as one of the three “strikes”?

Each Section has the option of including NTRP tournament results for year-end calculations. If your Section includes sanctioned NTRP tournament match scores, they will not be calculated into the system until after the USTA League National Championships. Sanctioned NTRP tournament results do not generate strikes; however, they will impact your year-end rating.

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If my NTRP level of play is not available in my local league, what are my options?

  • File an appeal to determine if you are within the appeal range
  • Work with your local or district league coordinator to establish a new league at that level.
  • Play in a league that offers combined ratings.
  • Play USTA NTRP sanctioned tournaments.
  • Play in a Flex League if offered in your area.

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How high can my dynamic rating go before I earn a “strike”?

The Dynamic NTRP system allows a certain tolerance for player improvement—more for lower level players where rapid improvement is more likely; less for higher-level players. The specific improvement factor is not published because of concerns that individuals, captains or others may attempt to manage their ratings.

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How can I appeal my early start or year-end rating?

Appeal on TennisLink under: "FIND NTRP RATING INFORMATION" (year-end rating only)

Who Can appeal?
  • Players with 5 or fewer matches used in the Year-End rating calculation
  • Computer rated players—Up or Down
  • Mixed Exclusive players—Up or Down
  • Self-rated players—Up
Appeal on TennisLink when "Registering for a team"
  • Early Start dynamic ratings—Down
  • Computer rated players—Down
  • Mixed Exclusive players—Down
What must be referred/heard by the Section or their designee?
  • Self-rated players who wish to move DOWN
  • All medical appeals
  • Already APPEALED ratings
  • Early Start dynamic ratings—Up
  • 70 year old and over Year-End promotions
Each section also provides directions, deadlines and any related fee on their website.

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When and how do I get a self-rating?

If you do not have a computer rating you must self-rate before entering a USTA League program. Go to national.usta.com and you will be connected directly toTennisLink. You will need your membership number, your team number, and a major credit card. Click on "Register for a Team" and follow the prompts which will lead you through the registration and self-rate process. If you are not attempting to register for a team, you may click on the self-rate link and complete the process without a team number.

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What if I think a self-rated player has not rated himself or herself accurately?

On any given day, a player may play above or below his or her NTRP rating level . If you truly feel a self-rated player is significantly above level, a captain or coordinator may file an NTRP grievance. Contact your Local League coordinator.

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Can I declare a different self-rating for different League Divisions (e.g., 3.5 for Adult and 4.0 for Senior)?

No. Once you declare an initial self-rating, you are bound by it for two years or until you generate a computer rating. So if you plan to play 4.0 Senior but also want to play 3.5 Adult later in the year – be certain that you select 3.5 if an option.

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What if I have self-rated and played four matches in the Adult Division and then sign up for the Senior Division. Will I use my self-rating or will the system generate a computer rating for me?

The system will have a Dynamic NTRP number from your Adult, Senior and Super Senior Division play. However, you will continue with the self-rating you selected until the year-end computer ratings are published; unless of course, you are disqualified and you then must immediately move up.

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Can I be disqualified if I have a valid computer rating?

No, however players whose Year End ratings have been reduced through appeal actions or players with published dynamic ratings in early-start leagues are subject to NTRP Dynamic Disqualification.

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Who can be NTRP Dynamically Disqualified?

Year-end computer (C) and benchmark (B) players are not subject to NTRP Dynamic Disqualification. All other players who play in Adult and Senior Divisions are subject to NTRP Dynamic Disqualification.

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Why would I be dynamically disqualified?

When a player receives three strikes, he or she will be notified that he or she has been NTRP Dynamically Disqualified. This happens because when a self-rating that is much too low for the player's ability is selected.

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What is a strike and how do I get one?

Each time a player’s dynamic rating exceeds the maximum tolerance for the level, he or she automatically earns a "strike."

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If I receive a third strike while participating in another division, but following the conclusion of my Section Championship for a given year and Division, will I be allowed to advance to Nationals if otherwise qualified?

No. The exception is if you are playing in a league using combo ratings (Mixed Doubles, Super Senior, Combo). As long as the player's (at the new NTRP level of play) and his or her partner's combined ratings do not exceed the NTRP level of your team, the player will be allowed to continue to play on that team.

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What are the consequences of NTRP Dynamic Disqualification?

In all cases, the player is disqualified from participation at that NTRP level in all USTA League programs. Each USTA Section will determine which of two methods the Section will follow at the local and the championship level. The effect on team standings may vary, depending on when the NTRP Dynamic Disqualification occurs:
 
During local league:
In all cases, the player is disqualified from participation at that NTRP level. Each USTA Section will determine what matches, if any will be reversed for the local season.
 
During Championships:
Each Section must state before the event one of two methods for NTRP Dynamic Disqualification.
  1. Following completion of Championship play: The player is disqualified from participation at that NTRP level for the balance of the year and the succeeding year. If the Section elects to run the computer ratings following completion of the championships, match scores by the NTRP Dynamically Disqualified player will stand.
  2. Throughout Championship play: If the Section elects to run calculations throughout the championship event, the player will be disqualified from participation at that NTRP level for the balance of the year and the succeeding year.
    • Round Robin format: Throughout the championship, any player reaching the NTRP Dynamic Disqualification criteria will have all matches at that NTRP level reversed to 0-6, 0-6.
    • Single Elimination format: Throughout the championship, the last match played by the NTRP Dynamically Disqualified player at that NTRP level will be reversed to 0-6, 0-6.

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Will I be notified if I earn a “strike”?

No. Notice occurs only after three strikes are accumulated. Players often receive one or two strikes and never get the third. To needlessly worry or prevent a player from participating based on the possibility of getting a strike is not fair to the player or the team.

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Will I be told exactly which matches earned me “three strikes”?

Yes. If not provided the player can ask the Section League Coordinator or designee which matches earned the strikes. All matches played are visible in TennisLink.

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Who is notified in the event of a disqualification? By whom? How quickly?

Responsibility for monitoring dynamic ratings lies with the Section League Coordinator or Designee. When a "third strike" situation arises, the Section League Coordinator or Designee will first notify:
  1. the player’s Team Captain, using the Captain’s e-mail address as reported in TennisLink;
  2. the affected player, by telephone, e-mail or voicemail message, and
  3. the relevant District and Local League Coordinator.
Notification is made as soon as possible once a third strike has been received.

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Are all players in a given NTRP level equal in ability?

No: The NTRP system identifies general levels of ability, but an individual will be rated within those levels at 50 different hundredths of a point. For example, a 3.5 player can fall anywhere between a 3.01 and a 3.50. That is the reason many people feel they are playing sandbaggers – they are closer to the bottom of that range while their opponents are closer to the top of the range.
 
A typical match result for a player, for example, with a 3.01 rating versus a 3.49 player, both of whom are 3.5s, would be 6-0, 6-0 in favor of the higher rated player.

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The rules state that NTRP Dynamic Disqualification is not part of the Mixed Doubles Division. If I am dynamically disqualified in the Adult or Senior Divisions, am I allowed to participate at the disqualified level in Mixed Doubles Division for the remainder of the League Year?

No. Even though the Mixed Doubles Division does not allow NTRP Dynamic Disqualification, it must follow the rules in relation to playing at the correct level. A player who has been moved up as a result of a disqualification in the Adult or Senior Divisions must immediately adjust his/her NTRP level of play in the Mixed Doubles Division. The player will have two options:
  • If a combined NTRP level team, he/she may continue on that team by adjusting the levels. (9.0 combined team—disqualified 4.5 player now at 5.0 must play with no greater than a 4.0 player)
  • If a single NTRP level team, he/she must move up to the appropriate NTRP level or sit out the balance of that season depending on the section’s regulations. (A player on a combined NTRP level team may also choose to move up if the Section allows.)
In the Mixed Doubles Division, all matches played up until the notification of the disqualification will be counted. Any match played at the disqualified level following notification of the disqualification will be counted as defaults for the individual team match of the disqualified player and 6-0, 6-0 wins for the opponents in those individual matches.

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If I am NTRP Dynamically Disqualified during the Adult Local league, what happens to my matches in other Divisions?

  • If a local NTRP Dynamic Disqualification occurs during concurrent Adult and/or Senior local league seasons, the disqualifications shall affect the matches played by the disqualified player in both Divisions.
  • If the seasons are not concurrent or over-lapping, the NTRP disqualification shall affect the matches played by the disqualified player in the season in which the NTRP Dynamic Disqualification occurred.
  • The Section determines the penalites to be imposed for NTRP Dynamic Disqualifications.

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Can I use my Tournament rating to play in other Divisions?

A Tournament exclusive rated player who chooses to participate in the USTA League Adult, Senior and/or Super Senior Divisions must self-rate in order to join these Divisions. A Tournament exclusive rating is not supported by any NTRP calculation data and is subject to NTRP grievances.

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Do other leagues in my Section count for Year-End ratings?

Each Section may opt-in to include other Section administered leagues such as Combo and Tri-Level. If you are unsure what results are included please check with your Local, Distric/Area or Section League Coordinator.

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2014 USTA League National Championships

Do I notify the national office that my team is going to Nationals?

No, your Section League Coordinator will notify the national office and will forward your team’s roster.

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Since I registered my team on line and paid the team fee, do I have to go to the captains’ registration on Thursday at my event?

Yes, the online registration does not preclude you from registering your team in person. You will receive your team shirts, player gifts and get your match lineup cards at the Thursday captains’ registration. Immediately following the meeting there is a mandatory Captain’s meeting to attend.

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If our team makes it to the Sunday playoffs, what is the earliest matches and awards ceremony will be completed so we can plan returning flights to home?

The Sunday semifinals and finals and awards are typically completed by 1:00 p.m. We present awards as teams complete their matches in order to help teams in a hurry to catch flights. But do not plan on booking flights earlier than 3:00 p.m. You want to be sure to play your best and not worry about missing or changing flights while you’re playing.
 

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Is my team required to participate in the player gift exchange?

No, you are not required to participate in the player gift exchange – it is your team’s option. The USTA recognizes that your team will incur many expenses to attend Nationals so we neither encourage nor discourage this practice. But we want you to be aware that other teams in your flight may participate.

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How many gifts should we have to give opponents?

8-10 gifts per team for adult teams; 6-8 gifts for mixed doubles teams.

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Will we be allowed to practice or hit while the matches are in progress?

No, all courts at each site will be used for matches. However, if your team has a 7:00 a.m. or 7:30 a.m. match you may be able to get on site at 6:00 a.m. or 6:30 a.m. and find an open court to get on and warm up.

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If I register online, do I need to give my player shirt sizes and quantity at the captains’ registration?

Yes, the online registration does not inquire about shirt sizes and quantity. You will give these numbers at the captains’ registration on Thursday at your event.

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I registered online for the player party, but the number of people that are going to the party has changed. What do I do?

You will be able to update the number and get the tickets from the national office representative at the captain’s registration on Thursday.

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How many player party tickets will my team be given at no charge?

You will be given tickets for the number of players from your team will attend the party. All guests will pay $20.00 cash per ticket. Children under the age of ten will be admitted free.

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When can I buy the guest party tickets?

You can only purchase guest party tickets at the Captain’s registration on Thursday. Cash is accepted only - no credit or debit cards. You should know how many guests will be attending as this will be the only time that tickets will be available for sale. The final count and table numbers will be given to the hotel on Thursday evening immediately following the registration.

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Can I get shirts and player gifts for the players who could not come to Nationals?

No, unfortunately we have to be sure we have enough quantity for the players who will be attending and participating at nationals on the weeks that follow. If you’re participating at the last event of the championships, you will be given an opportunity to buy additional shirts very inexpensively.

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My team placed at Nationals. When will the extra trophies be shipped?

Please allow at least six weeks, but they may arrive sooner than that.

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When I look online at the match schedule, I don’t see my team listed.

You are probably looking in TennisLink and if you don’t see all teams it’s probably because the computer person is in the process of building the championships for score entry. You should go to: http://www.usta.com/Adult-Tennis/USTA-League/2014_national_championships/ and open the link to your event. Here you will find the current match schedule. Please keep checking frequently for revisions to the schedule.

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Where do I find our team photos?

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Do my friends and family need to purchase tickets to watch our matches?

No, your friends and family can move about and watch your team and any matches at any time. There is no fee to come on the grounds of the facility to watch your team play.

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Should my friends and family bring chairs or will there be benches for them to sit on to watch us play?

While some courts at some facilities have benches, it’s advisable to bring along small chairs in the event that your match is assigned where there are no benches available.

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Will water be available on site?

Yes, there are water containers on the courts, but not complimentary bottled water. You should come prepared with your own water vessel and fill it up before heading out to your match.

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Will there be free Gatorade or sports drinks for all players?

No, Gatorade or power drinks may be available for purchase in the pro shop, but it is suggested that you bring your own from a local store to be sure you are prepared with your preferred beverage.

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Will lunch be accessible on site?

No, you may be able to pick up prepackaged sandwiches in the pro-shop, but dining areas or restaurants at the facilities are not available. However, there are restaurants and fast food options near all our national championships sites.

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Will ice be available?

Yes, there are ice containers located near the tournament desk, but if you want to fill up your water container with ice, you should do so at the hotel prior to going to the courts. In the hot desert climate, continual ice consumption at the championships becomes a challenge.

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Background Screening Program

Why does the USTA have a background screening program?

 Criminal background screenings have been implemented by the USTA in order to:
  1. Ensure a safe and fun environment for tennis players to develop their athletic skills;
  2. Provide parents with a sense of security when their child is a part of a USTA event;
  3. Deter individuals with ill-intentions from participating in a USTA event.  

Background screening is designed as a preventative measure and cannot guarantee that incidents of inappropriate behavior or criminal activity will not occur.  The USTA encourages parents to always play an active role in their child’s athletic development.  

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Who has to submit to a background screening and how often?

Every odd year (2011, 2013, etc.), all officials seeking USTA certification, and all coaches athletic trainers, and massage therapists eighteen (18) years of age and older seeking to be contracted by the USTA to perform services must submit to a background screening ("Bi-Annual Screening").  Once an Applicant receives clearance through the Bi-Annual Screening process, the Applicant will be considered in good standing until the next Bi-Annual Screening; provided, however, should the USTA become aware of any potential change in status (i.e., criminal activity), USTA shall have the right to demand additional background screening at any time.  Additionally, it shall be the continuing obligation of all Applicants to inform the USTA if there has been any change in their status (i.e., criminal activity).  If, on the other hand, an Applicant does not pass the background screening (as determined by theNational Center for Safety Initiatives), the Applicant will not be certified by the USTA (where USTA provides certifications) and the USTA will not contract that Applicant to provide services. 

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Why do I have to comply with the background screening policy?

 If an Applicant does not pass the Bi-Annual Screening (as determined by the National Center for Safety Initiatives), the Applicant will not be certified by the USTA (where USTA provides certifications) and the USTA will not contract that Applicant to provide services.

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What type of offenses are being screened for?

 The following offenses are a sampling of what is being screened for when a background check is performed.  Convictions for the following crimes will prompt a determination that an Applicant does not meet the criteria to be certified by the USTA as an official, or be contracted by USTA as a coach, athletic trainer, or massage therapist.  

1. Any felony (any crime punishable by confinement greater than one year)

a. Defined on the basis of exposure for the offense for which the defendant was convicted, pled guilty, or pled nolo contendere. If pled down, then the crime to which the defendant ultimately pled.

b. Defined as all crimes punishable by greater than one year in jail or prison, regardless of how characterized by jurisdiction. If range, alternate sentencing, or indeterminate sentencing , outer range > one year;

2. Any lesser crime involving force or threat of force against a person;

3. Any lesser crime in which sexual relations is an element, including "victimless" crimes of a sexual nature (pornography);

4. Any lesser crime involving controlled substances (not paraphernalia or alcohol);

5. Any lesser crime including cruelty to animals; and

6. Any disclosed criterion criminal offense and/or reported criterion criminal offenses that are in "pending" status.

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Who conducts the background screens?

 The National Center for Safety Initiatives provides a secure website for individuals to submit their background information for screening.  The National Center for Safety Initiatives system provides the highest level of security and was designed to ensure adherence with federal rules and regulations regarding background screening.  In order to protect the confidentiality of sensitive information in the Bi-Annual Screening, the Bi-Annual Screening process must be completed online.

 

To begin the Bi-Annual Screening process, the Applicant should visitwww.usta.com/backgroundcheck and follow the instructions.

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During the application process I must provide my social security number. Why?

 The social security number provides the necessary information (along with your name and date of birth) to produce the most thorough and accurate background screen.  Screening based on name, date of birth, address history and social security number is standard throughout the industry. The Fair Credit Reporting Act is the federal statute that outlines the basic laws and regulations that govern the background screening industry.  Please note, that the National Center for Safety Initiatives will not share your social security number with the USTA or any other entity.

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What if I previously had a background check performed through another organization or agency?

You will still be required to have a background check performed through the USTA’s Bi-Annual Screening.  The USTA is unable to rely on information compiled by another organization or agency.  As various organizations, businesses, and agencies use different criteria to determine eligibility for approving an individual’s background screen, the USTA cannot rely on those results.  

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How do I know that my application has been approved?

Applicants who have successfully passed the USTA background screening process will have their names and zip codes posted on the USTA websitewww.usta.com/backgroundcheck  as being "accepted and in good standing."  Applicants who have successfully passed the Bi-Annual Screening will generally be posted within five (5) business days.

 

An Applicant’s name will not appear on the USTA’s web site if: 1) he/she has not submitted his/her information for a background screen; or 2) he/she has not successfully passed the Bi-Annual Screening due to information revealed during the background screening process as determined by the National Center for Safety Initiatives.

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What should I do if my screening returns incorrect or inaccurate criminal information?

There will be times, particularly if you have a very common name, when a background screening will return information that doesn’t belong to you. When such information results in a "negative" initial screen, you will be advised of the negative information by the National Center for Safety Initiatives and the following guidelines will apply to dispute the initial screen: 
  • The National Center for Safety Initiatives will notify you by e-mail of the finding and provide you the opportunity to dispute the negative information. 
  • In order to maintain the confidentiality of your screen results do not contact anyone at the USTA. You must work with the National Center for Safety Initiatives to dispute information. 
  • The National Center for Safety Initiatives will generally respond by telephone or via email within 24 hours to discuss the concern and gather the necessary information to research the question. 
  • In order to research disputed information in a background screen, the National Center for Safety Initiatives must perform a physical search of records in the county reporting the disputed information.  Depending on the county and state, this search could take up to 30 days. 

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If it is determined that I have not passed the Bi-Annual Screening, will I have an opportunity to appeal that decision?

There is no appeal process for adverse actions that stem from a determination that an Applicant has not passed the Bi-Annual Screening.

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What is the cost of the Bi-Annual Screening?

As an added benefit of USTA Membership, the USTA has agreed to pay the fee of the Bi-Annual Screening for all Applicants who are members of the USTA in good standing at such time that the Bi-Annual Screening is performed.  All Applicants that are USTA Members in good standing will be prompted to enter their valid USTA Membership number during the Bi-Annual Screening process. Applicants who are not USTA Members in good standing are encouraged to become USTA Members prior to the Bi-Annual Screening as Applicants who are not USTA Members in good standing will be responsible for the fees associated with the Bi-Annual Screening ($20 base fee plus transaction fee will be prompted during Bi-Annual Screening process; provided however, additional fees may apply depending on Applicants place of residence and/or should additional information be required by the National Center for Safety Initiatives to complete the Bi-Annual Screening at which time the Applicant will be notified and required to pay any difference).  Please be advised that the USTA does not financially benefit from the cost of the Bi-Annual Screening.

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What if I do not submit to a background screening?

The Applicant will not be certified by the USTA (where USTA provides certifications) and the USTA will not contract that Applicant to provide services. 

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USTA Mobile App

Will this app be available for the Blackberry or Android?

Droid and Blackberry users can access the new mobile-friendly TennisLink pages to sign up for a league.
Players can now register for USTA League and tournament play from their iPhone®, iTouch and iPod devices (using the USTA Mobile app).

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Where can I download the new USTA Mobile app?

The USTA Mobile app is available in the App Store on iTunes.

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If I input my match scores on the app will it show up in TennisLink?

Yes, the app works in conjunction with the online version of TennisLink.

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If I’m a captain, do I have to use the USTA Mobile app?

No, you can go online to access TennisLink just as you have before.

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Can I register for a team using the USTA Mobile app?

Yes.

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Where is all my past historical match data?

The app only displays the last year, current year and upcoming year early start play.  All historical data can still be found online.

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Ticket

How can I purchase individual US Open tickets?

Individual Tickets for the 2014 US Open are on sale June 2014. Please note that pricing and sale dates are subject to change and all purchases are subject to the specific terms of the sale. Tickets will be available for purchase several different ways. They can be purchased by visiting either www.usopen.org or www.ticketmaster.com, or by calling 1-866-OPEN-TIX. They can also be purchased in person by visiting the Box Office located at the USTA Billie Jean King National Tennis Center in Flushing Meadows, N.Y. or at any Ticketmaster outlet location.

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What are the operating hours of the US Open Ticket Office?

NEW FOR 2014: THE BOX OFFICE WILL NOT BE OPEN FOR PUBLIC SALE ON JUNE 9.
 
Non-tournament hours beginning Friday, July 11, are: Friday, 9 a.m. - 5 p.m.; Saturday and Sunday, 10 a.m. - 4 p.m. Closed Monday through Thursday.
 
Starting Monday, Aug. 11, non-tournament hours are Monday through Friday, 9 a.m. - 5 p.m.; Saturday and Sunday, 10 a.m. - 4 p.m.

Saturday, Aug. 23 (AAKD): 9 a.m. - 5 p.m.
Sunday, Aug. 24: 10 a.m. – 4 p.m.

Hours of operation during the US Open are: 9 a.m. - 9 p.m. daily (except for the final weekend, 9/5-9/8)

Box office hours of operation are subject to change.

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Does Ticketmaster ship internationally? If I don't live in the U.S., how can I receive my tickets?

No - Ticketmaster's policy for the 2014 US Open is that it does not ship tickets Tickets purchased through Ticketmaster cannot be shipped to international patrons. Those who are arriving from outside the United States for the US Open must pick up their tickets at the Will Call Booth with identification and the credit card they used to purchase the tickets.
 
Will Call is located at the East Gate Ticket Office of the USTA Billie Jean King National Tennis Center, right next to Parking Lot B. Please click here for tournament hours.
 
Ticket plans purchased through the US Open Ticket Office may be shipped internationally. Please note that a shipping/handling fee is applied to all orders.

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Does Ticketmaster have an international number?

Yes, it is (949) 333-4001.

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How do I purchase good courtside or loge seats?

Each year, the US Open continues to grow in popularity, and demand for tickets increases, as well. Tickets to certain sessions can sell out shortly after they go on sale. In order to obtain a good seat to the US Open, you can become a Full Series Ticket Subscription holder. As a Full Series Ticket Subscriber, you can gain the opportunity through a series of yearly renewals to upgrade your seat. All first-year Full Series Subscribers have the opportunity to start out in the Lower Promenade Level.
 
Supreme package and corporate hospitality packages are offered with premium seating as well. Please visit the tickets page on www.usopen.org for more information.
 
In addition, the USTA has partnered with TicketsNow, a Ticketmaster Company, to serve as the exclusive resale partner for the US Open. US Open ticket holders now have the opportunity to resell their unused tickets in a secured fan-to-fan environment, sanctioned by the USTA. Please check this section often, as the listing of available tickets changes quite often.

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How do I obtain disabled seating?

The USTA Billie Jean King National Tennis Center is wheelchair accessible, with ramps, elevators and escalators, and offers wheelchair accessible seating in two levels of Arthur Ashe Stadium and one level of Louis Armstrong Stadium, all subject to availability. If you need assistance of any kind, please contact US Open Ticket Office Client Services at 718-760-6363.

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Why are my seats in the Promenade if I booked so far in advance?

All seating is sold on a best-available basis. Full Series Subscriptions make up for the vast majority of the lower-level seats in Ashe Stadium. All new Full Series accounts start with tickets in the Lower Promenade. For more information on becoming a Full Series Subscriber, please visit the Ticket Section on www.usopen.org

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How many matches are played in Arthur Ashe Stadium during a given session?

The schedule for each day's matches is posted on www.usopen.org the night before they occur. Traditionally during the Day Session, there are three matches played in Arthur Ashe Stadium. During the evening, there are typically two matches played in Arthur Ashe Stadium. This is subject to both weather and schedule changes. Ultimately, the number of matches is determined by the Referee's Office and is subject to change at any time.
 

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What are the different types of Day Session tickets?

There are three different types of Day Session tickets.

  • Arthur Ashe Stadium - (Reserved Seating) - Provides an assigned seat in the main stadium along with first-come, first-served access to Louis Armstrong Stadium, the Grandstand and all of the field courts.

  • Louis Armstrong Stadium (Reserved Seating) - Provides an assigned seat in the Loge level of Louis Armstrong Stadium, along with first-come, first-served access to the Grandstand and all of the field courts. Louis Armstrong tickets are only sold for the first nine days of the tournament.

  • Grounds Admission (General Admission) - Provides first-come, first-served access to Louis Armstrong Stadium, the Grandstand and all of the field courts. Grounds Admissions are only sold for the first eight days of the tournament.

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Can I get into Arthur Ashe Stadium with a Grounds Admission ticket?

No, the only ticket that permits access into Arthur Ashe Stadium is an Arthur Ashe Stadium reserved ticket.

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What are the different types of Evening Session tickets?

There is only one type of Evening Session ticket.
 
  • Arthur Ashe Stadium (Reserved Seating) - Provides an assigned seat in the main stadium for any matches scheduled to take place in Arthur Ashe Stadium on a given evening.

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When does the night session end?

Tennis is unique from most other sports and entertainment events in that the length of a match can vary greatly depending on play. The night session ends officially after the evening matches conclude (traditionally around 10 or 11 p.m.).

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Are there any Grounds Admission tickets released on the day of the event?

Each day that Grounds Admission tickets are sold, there will be a LIMITED number of Grounds Admission tickets held over to be sold on the day of the event. The number does vary, and it does depends on the number of tickets sold in advance, and is subject to availability. Ultimately, the number of Grounds Admission tickets sold is determined at the discretion of the Facility Manager.

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Are there any senior or student discounts (senior, student or military personnel)?

There are no current senior citizen, or student, or military personnel discounts available.

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Are there any military personnel discounts?

There are no military personnel discounts available.

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Is it safe to buy tickets on-line?

Ticketmaster is the only authorized seller for US Open tickets on-line. The USTA has partnered with TicketsNow, a Ticketmaster Company, to serve as the exclusive resale partner for the US Open. US Open patrons now have the opportunity to resell their unused tickets in a secured fan-to-fan environment, sanctioned by the USTA. There are many websites that may look very legitimate, but they are not affiliated in any way with the USTA.
 

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How many tickets can I buy at once?

For individual sessions, customers may order up to the following at the USTA Billie Jean King National Tennis Center Box Office or through Ticketmaster:
  • Eight (8) Arthur Ashe Stadium tickets for any individual day session
  • Sixteen (16) Arthur Ashe Stadium day session tickets in total
  • Eight (8) Arthur Ashe Stadium tickets for any individual night session
  • Sixteen (16) Arthur Ashe Stadium night session tickets in total
  • Eight (8) Louis Armstrong Stadium tickets per session
  • Sixteen (16) Louis Armstrong Stadium tickets in total
  • Eight (8) Grounds Admission tickets per session
  • Sixteen (16) Grounds Admission tickets in total

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Why are there ticket limits in place?

Ticket sales limits are in place to ensure that all of our customers can receive equal access to US Open tickets.

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Do you offer any ticket plans?

Yes, we offer US Open Full Series Subscriptions and Mini-Plans that include benefits only available to subscribers. A Full Series Subscription includes tickets to the full two weeks of the US Open. Mini-Plans are combinations of various sessions for the US Open. Each plan is different in that they each cover a different number of day and/or evening sessions. You will be automatically invoiced for the same seat(s) the following year and opt to keep the same seat(s) for the duration of your plan or even request an opportunity to upgrade. In addition, as a subscriber, you will have the ability to manage your tickets online and post tickets for sale for sessions that you are unable to attend.

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How can I purchase the same seat(s) I had last year?

Unfortunately, there is no guaranteed method of buying the same seat(s) from year to year on an individual basis. You may consider purchasing a Full Series Subscription or a Mini-Plan ticket package. You will be automatically invoiced for the same seat(s) the following year and opt to keep the same seat(s) for the duration of your plan or even request an opportunity to upgrade. In addition, as a subscriber, you will have the ability to manage your tickets online and post tickets for sale for sessions that you are unable to attend. For more information on becoming a Full Series Subscriber, please visit the Ticket Section on www.usopen.org.
 

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Do you have any group discounts or packages, and how can I find out more information?

A group is 25 or more tickets for a single session during the US Open. Please visit the Tickets section on www.usopen.org and click under the Group Sales section, or call the US Open Ticket Office Client Services number at 718-760-6363 and ask for Group Sales.

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Are there any on-site ticket upgrades?

Ticket holders may upgrade their tickets at the Ticket Upgrade Windows for an additional cost. All available seats are released to the Upgrade Windows the day of the session. Located inside the East Gate adjacent to the USTA Billie Jean King National Tennis Center Box Office, the Upgrade Windows are generally open from 12 p.m.- 8 p.m. daily. You may also visit the Ticket Upgrade Windows to purchase tickets for the remaining sessions of the 2014 US Open. Upgrades are subject to availability and hours of operation are subject to change.

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If tickets aren't on sale yet, why are there third party websites on the internet that seem to have tickets available?

There are many websites across the Internet that advertise US Open tickets that are not affiliated with the US Open in any way. The USTA highly advises against purchasing tickets through these unauthorized sites. TicketsNow is our official ticket resale partner and Steve Furgal's International Tennis Tours is the official travel partner of the USTA and US Open.
 

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Can I purchase a ticket from a ticket subscriber?

Yes, you can. The USTA has partnered with TicketsNow, a Ticketmaster Company, to serve as the exclusive resale partner for the US Open. US Open ticket holders now have the opportunity to resell their unused tickets in a secured fan-to-fan environment, sanctioned by the USTA. Please check this section often, as the listing of available tickets changes quite often.
 

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If I purchase tickets in person at the National Tennis Center Box Office, are they any better than what I can buy through Ticketmaster?

No, they are exactly the same as the type of tickets that can be purchased through Ticketmaster. Ticketmaster and the US Open Box Office both work off of the same networked computer system; at the time of your inquiry the same exact seating is available at the USTA Billie Jean King National Tennis Center's Box Office.

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Can I leave a ticket to be picked-up at a will call window?

Due to overwhelming volume, the East Gate Will Call window does not accommodate public will call (including box holders, series and all ticket plan holders) or individual ticket purchasers. Will call drop off tickets will ONLY be accepted from USTA credentialed staff, such as:
 
  • All members of the USTA committees
  • Sponsors and corporate hospitality clients
  • Members of the media, umpires and staff

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What is the earliest time I can get into the gates?

The earliest you can enter the grounds is at 10:00 a.m. for the Day Session and 6 p.m. for the Evening Session. Generally the gate time is one hour prior to the start of the session. Please note that all sessions and gate entry times are subject to change. Please refer to the US Open schedule on www.usopen.org for up to date match times.
 

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I lost my ticket. Is there anything that can be done?

Individual tickets purchased at the Box Office or through Ticketmaster outlets will NOT be replaced under any circumstance. Subject to availability, the Box Office will make their best effort to accommodate with the purchase of new tickets.
 
For individual tickets purchased through Ticketmaster phone or Internet, the purchaser must contact Ticketmaster's customer service phone center in order to make arrangements for tickets to be reprinted at the Box Office on the day of the session in question. The original purchaser must bring identification and the original credit card used in order for the tickets to be reprinted.
 
 

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What is the minimum age for a child to require a ticket?

Children 24 months and older require a full-price ticket.

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Stadium Information

Are there any shady sections of Arthur Ashe Stadium?

At certain times during the Day Session, the sun will cast its shadow over the south, southwest and western sides of Arthur Ashe Stadium.

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How many total courts are there on the grounds of the USTA Billie Jean King National Tennis Center?

There are a total of 22 courts on the grounds of the USTA Billie Jean National Tennis Center. Four "show courts" (Arthur Ashe, Louis Armstrong, Grandstand and Court 17), 13 field courts and 5 practice courts.
 

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Where is the chair umpire located?

Even with the net line on the west side of the court.

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Travel Information

Are there any hotels close by?

There are many nearby hotels, some of which offer a shuttle bus service to the USTA Billie Jean King National Tennis Center during the US Open. Please check with the hotel to make sure that they offer this service or that they offer access to an alternative means of transportation. Both the Long Island Rail Road and the #7 MTA Subway train stop at Flushing Meadows, so staying in either Manhattan or Long Island are also possibilities. Below is a short list of nearby hotels:
  • The Crowne Plaza @ LaGuardia - East Elmhurst, NY
  • The LaGuardia Marriot - East Elmhurst, NY
  • The Garden Hotel - East Elmhurst, NY
  • JFK Airport Hilton - Jamaica, NY
  • Sheraton LaGuardia - Flushing, NY


Please note that we are not affiliated with any of these hotels and the information is listed strictly as a courtesy. It is always best to check with the hotel in advance of booking your dates.

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Where is the best place to park? Do you sell on-site parking?

Public parking is directed to the Citi Field main parking lots EXCEPT for the dates that the New York Mets are playing at home. Parking on these dates will be directed to lots within Flushing Meadows-Corona Park.
 

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I'm looking to find a storage area for my belongings when I attend the US Open - where on site can I lock up my bags?

There are two storage locations adjacent to the National Tennis Center. Lockers are locked on the boardwalk outside of the East Gate and a baggage check is located outside of the South Gate of the USTA Billie Jean King National Tennis Center. Both locations are available to all ticketholders for a small fee.
 

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Are there any new security measurements in place this year?

The Security regulations can vary from year to year. To obtain the latest information, visit www.usopen.org and click on the "Event Guide" Section.

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Tournament Information

I want to see my favorite player - When is he or she playing?

The US Open Championships is an elimination tennis tournament. Due to this fact, the draw for each day will not be announced until the night before each match. It is not possible to purchase tickets in advance for a specific player. Tickets are sold on a session-by-session basis.

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When do the draws or seedings come out for this year's tournament?

The seeds traditionally are announced approximately a week before the start of the tournament and will be listed on www.usopen.org. The draws will be listed on www.usopen.org approximately the evening before they are scheduled to be played.

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Is there a way to see any of the qualifying rounds of the US Open?

The US Open Qualifying Tournament is held starting the last Tuesday (Aug. 19, 2014) before the start of the US Open, ending on Friday (Aug. 22, 2014) of the same week. Gates open at 10 a.m. and are free and open to the public. No ticket is required.

 

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TDM

When will TDM on the web be released?

TDM on the web has already been released. It became available on July 1, 2013. Although the release has occurred, Tournament Directors will not be required to use the online version (TDM on the web) for tournaments taking place in 2013 but all tournaments taking place in 2014 will be required to use the new online version.
 
Tournament Directors who want to get a head start on using the online version may be able to use the online version for 2013 tournaments, depending on a couple of factors:
  1. Conversion to the online version will work best if you have not uploaded or downloaded your 2013 tournament yet. If this applies to your 2013 tournament, please contact the LinkTeam for instructions (linkteam@usta.com).
  2. Even if you have uploaded or downloaded your 2013 tournament, you may be able to convert to the online version depending on a number of factors. The LinkTeam can help you determine whether or not your tournament is a good candidate for conversion.

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What are some of the benefits of using TDM on the web?

  1. You will not have to install TDM on your computer and will be able to access TDM from any computer that has internet access.
  2. You will be able to use TDM on a Mac and on an iPad. The desktop version is not compatible with those devices.
  3. Multiple users will be able to work on a tournament simultaneously. For example: The Referee could work on the draws while the Tournament Desk checks in players. The Tournament Secretary could update player records (including payments) while other tournament operations are taking place. Remote sites may operate online, access tournament information, update scores, and print reports or updated draws at the same time the main site is operating. Players, reporters, friends and family will thus have access to “real-time” information which will always be up to date. The desktop version of TDM could only be operated by one person at a time.
  4. No tournament uploads or downloads will be required. The files will always be available online and will always be up to date. The USTA will be responsible for backing up tournament data and keeping it safe.
  5. You will no longer need to update the program – that will happen behind the scenes on the internet so the program itself will always be up to date.

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Are there many differences between TDM on the web and the TDM desktop application?

The two programs are very similar. In fact, TDM on the Web was built to work in the same manner as the TDM Desktop application in almost all respects.  If you know how to use the TDM desktop application you should find TDM on the Web easy to master.
 
There are a few significant differences:
  • You must be online in order to use TDM on the Web.
  • Accessing tournament files requires a different, web-based, approach. Once you know how to access the tournament files you will be on your way.
  • You will not need to upload or download files. Everything is shown in real time in TDM on the Web.
  • Tournament messages are now created using the Online Sanction Form instead of from within TDM itself. To create a message, please go to the “General Info” tab in the Online Sanction Form to create messages that will appear on the tournament website. The creation of tournament messages operates differently than it did in TDM and does not support the use of HTML. This was done intentionally to give all tournament home pages a standard appearance.

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Will the new version of TDM work on all computers and mobile devices?

There are some limitations. TDM on the web will work on either a PC or MAC as well as on an iPad 2 or iPad 3, but it is not designed to work on smartphones or earlier versions of iPads.
 
The browser your device uses is critical. TDM on the web is supported on Internet Explorer 8, Internet Explorer 9, Internet Explorer 10, Firefox versions 4 and higher and on Safari for an iPad 2 or 3 device. For MAC computers we strongly suggest using the Firefox browser.
 
 

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Do I need to have internet access in order to use TDM on the web?

Yes, you must have internet access in order to use TDM on the web. If you are not online, you will not be able to access tournament records.

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If I don’t have internet access at the tournament site, what should I do?

Even if you normally have internet access, there is always the possibility that internet access may become unavailable while a tournament is in progress. With the desktop version of TDM, there is the possibility of a power failure, data corruption and equipment failure which could prevent the use of the computer in real time.
 
TDM has always had the ability to print out all forms needed to operate a tournament manually and it is standard practice to do this in advance of running a tournament. Using TDM on the web is no different. The tournament desk should have on-hand: printed check-in lists, printed draws and other information needed to run the tournament manually. Handwritten data can then be transferred to TDM when time and internet availability permit.
 
If a remote site does not have internet access, it may be worth contacting your Internet Service Provider for information on wireless internet cards and pricing plans.

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Is it difficult to learn TDM on the web?

No. If you already know how to use the Desktop version you already know how to use most of TDM on the web functions. However, because the two programs do operate differently you may want to take advantage of the TennisLink webinar training tools available to all tournament administrative personnel. You can log in to TennisLink Tournaments at http://tennislink.usta.com/tournaments and register for a TDM training session.

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Can I use TDM on the web in combination with the TDM desktop application?

No, you cannot use TDM on the web in combination with the TDM desktop application. The two systems are separate and are not designed to work together.

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Can I use the old version of TDM (the TDM desktop version) on a computer with Windows 8 installed?

No. Since the USTA is moving exclusively to the new TDM on the web platform for 2014, the TDM Desktop version has not been upgraded to work with Windows 8 as the operating system. The TDM Desktop application is only supported on Windows XP, Vista and Windows 7 operating systems.
 
If you are using the desktop version of TDM, have a Windows 8 machine and your tournament was approved after July 1, 2013, it is likely that you can convert to using TDM on the web, which works fine with Windows 8.
 
If you are using the desktop version of TDM, have a Windows 8 machine and your tournament was approved prior to July 1, 2013, and you have no ability to use a supported operating system, please contact us at linkteam@usta.com for further assistance.

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Where do I get my tournament data to use with TDM on the web?

You don’t have to “get” data to use with TDM on the web. Instead, your tournament data will be loaded onto the internet by the USTA once you have submitted an online sanction form and once your tournament has been sanctioned by the USTA. From that point forward, your tournament data will be available to you at all times online.
 
When you sign in to TennisLink and click on the “Tournaments” tab you will see a “My Tournaments” link on right side of the screen. That link will take you to a list of all sanctioned tournaments that have been registered under your name. Next to each tournament name you will find a “TDM” link which will open up the “TDM on the web” files for that tournament. If, for some reason, your tournament is not listed online you may contact the LinkTeam for assistance.
 
Once you open up a tournament, using the TDM link online, you will have access to all tournament records. You will be able to see all the players who registered and/or were selected to play in the tournament by the Tournament Committee.

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Will I have access to my tournaments from previous years?

While Tournament Directors will not have automatic access to previous year’s tournament information, they can send an email to the TennisLink Team at linkteam@usta.com requesting access. Please indicate the tournament ID number(s) you would like access to and we will be able to retrieve the requested information for TDM on the web.

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How do I access TDM on the web?

You will need to access the TennisLink Tournaments home page at http://tennislink.usta.com/tournaments and then log in to the system. Click on “My Tournaments,” located on the right side of the screen under the “Administration” heading and then click on the TDM Link for the tournament you want to administer.

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I want to add a player manually to the tournament. How can I do this using TDM on the web?

TDM on the web does not allow players without a USTA number to be entered in a tournament. This is intentional. There were simply too many occasions when players participated in tournaments but did not obtain a valid USTA number. Players who encountered unregistered opponents would not get credit for their wins (or losses), which distorted the ranking data.
 
If a player did not enter online and needs to be added to a tournament, it can be done, but that player must have a valid and unexpired USTA number to enable entry.
 
Tournaments may obtain a number for a player online by going to the login screen at: https://tennislink.usta.com/Dashboard/Main/Login.aspx?App=5 and clicking on the “Create Account” link located beneath “Do you play in a USTA program (Team Tennis, USTA Flex Leagues, Tournaments) without a USTA Membership”. On the next screen, choose “I am new to TennisLink and want to create a new account”. Click “Next.” Follow the directions on the next screen to create the account. Once the account is created in TennisLink, you will be able to find the player in “TDM on the web” and add him or her to your tournament. This is not the same as obtaining a USTA membership but will allow you to do the necessary tournament administration work without holding up the tournament.

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I try to print my draws and nothing happens?

You likely have a popup blocker on your browser. In your browser options, you will need to “Allow Popups” from TennisLink. Once that is done you should be able to print the draws. Contact the LinkTeam to troubleshoot printing problems if this does not cure the problem.

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How do I learn more about TDM on the web?

The TennisLink Team offers free webinar training for all tournament administrative personnel. You can access the training by logging in to TennisLink Tournaments at http://tennislink.usta.com/tournaments and register for a session.

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Can I use TDM on the web to run non-sanctioned tournaments?

Yes, you can use TDM on the web to run non-sanctioned tournaments but you must first have your tournament approved by your section or district using the Online Sanction Form. Once your tournament has been approved (and all fees paid) will be able to use TDM on the web for that particular tournament.

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What is the quickest way to move between screens in TDM?

We suggest opening multiple screens in your browser at the same time – each containing a different TDM screen. As an example: You can open the “Events” screen in one tab or window, then open a new tab or window and browse to a different screen such as “Draws” or “Tournament Desk” in the new tab or window. You will then be able to quickly switch between areas of the program simply by switching tabs.

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Who can I contact for help with TDM on the web?

Support for TDM on the web is handled by the TennisLink Team. Support is available 7 days a week from 9:00 a.m. to 11:00 p.m. Eastern Standard Time. During those hours you can e-mail the team at linkteam@usta.com and receive a prompt reply. You can also call the Tournament Director Hotline at 1.800.603.3138.

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Jr. Team Tennis Nationals

What day should teams arrive?

Teams will need to arrive on Thursday. Coaches must check-in for their teams and attend a manadatory meeting beginning at 3:30 pm. An opening ceremony will be held at 6:00 pm at the Cayce Tennis and Fitness Center for all players, team managers/coaches. Spectators are welcome to attend.

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What time is check-out on Sunday?

Please check with the hotel.

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Are there any group rates or discounts?

For your convenience, the USTA has reserved a block of rooms at the Columbia Marriott located near the tennis facilities. To take advantage of the discounted rate, mention the code listed below at the time of booking or click on the reservation link.
 
Columbia Marriott
1200 Hampton Street
Columbia, SC 29201
Phone: 803-771-7000

Rate: $120.00/night tax
Deadline: Sept. 9, 2013
To reserve online, please click link below:

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Is there an admission fee for spectators (parents, grandparents, etc.)?

No, there is no fee to enter Cayce Tennis and Fitness Center or Lexington County Tennis Complex. Costs incurred would be lunch and tickets to the player party.

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What is the cost of entering the tournament?

The fee is $60.00 per player and a deposit of $250.00 is required. The deposit is a hold on a credit card to ensure the team will participate throughout the event.

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What is the cost for tickets to the player party?

The cost is $20.00 per ticket for adults and $10.00 per ticket for 12 & under.  There is no cost for players and one team coach/manager.

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What is the scoring?

Team score will be based on total number of games won.

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What is the format?

All positions will be determined. Teams are not seeded but pulled out of a hat for their flight.

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What time will play be completed on Sunday?

We anticipate the finals and awards ceremony will be completed by 3:00 p.m.

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Is there shuttle service to and from the courts?

No, teams will be responsible for their own transportation. Rental cars are available at the Columbia Airport.

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Will there be a stringer on-site at the Tennis Center?

Yes, a stringer will be on-site through the entire event.

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For the player gift exchange, how many items should we bring?

It is suggested that teams bring 12 items.

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On the flag that our team is decorating, can we include our club’s logo on the flag?

Yes, logos or anything representing your team are welcomed. If you have any questions, please reach out to Tournament Director Adrienne DiMenna (dimenna@usta.com).

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Our team would like to shower on Sunday before flying home. Do the tennis facilities have locker rooms?

Yes, locker rooms are available.

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Should the wavier form be submitted prior to the start of the tournament?

All of the forms should be submitted at Registration on Thursday evening. Original signatures are required.

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How do we receive the travel/grant stipend?

The travel stipend is a matching grant and the National office will match up to $1,000.00 based upon the sections match and the requirements. Teams must complete the entire event. It is recommended the coach/manager speak to their section coordinator for the application process of the section grant.

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If we submit a W-9 form, will we have to pay taxes on this at the end of the year?

The coaches receiving the grant will not be taxed or receive a 1099 for the grant they receive. They would only get a 1099 if they provided a professional service and was paid for that service.

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Davis Cup

When do tickets go on sale?

USTA members will have the opportunity to purchase tickets to the upcoming Davis Cup tie in Chicago through a special USTA Member Only Pre-Sale beginning Tuesday, July 15 at 10 a.m. CT until 11:59 p.m. CT on Wednesday, July 16 (or while supplies last). Current USTA Members may receive information about the pre-sale via e-mail on or around Monday, July 14.*

Tickets will go on sale to the general public Thursday, July 17 at 10 a.m. CT.
 
*USTA Members who do not receive the pre-sale e-mail should contact Member Services at (800) 990-USTA (8782) to have his/her membership verified and will then be given the necessary code to access the pre-sale.

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Am I able to purchase tickets for just one day of the event?

No. Tickets are only sold as a three-day package. This means you will receive one ticket for each day of the event (Friday, Saturday and Sunday). The USTA may revise this policy at any time.

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How much do tickets cost?

Tickets are only sold as a three-day package. Ticket pricing will be shown on the event seating diagram when available. Please note these prices do not include service fees.

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How many tickets can I buy? Why are tickets limited?

Customers are limited to no more than twelve (12) three-day ticket packages per household. All orders exceeding this limit will be automatically cancelled. Sales limits are in place to ensure that all customers can receive access to Davis Cup ticket packages.

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Are there any places I could go in person to purchase tickets?

Yes, tickets will be available for sale at the Sears Centre Arena box office (Monday through Friday from 10 a.m. - 5:30 p.m. and Saturday from 10 a.m. - 2 p.m.).

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When will my tickets arrive?

Tickets will be delivered according to the delivery method chosen at the time of purchase.

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Are there any senior citizen, student, group or military discounts?

Unfortunately there are no senior citizen, student, group or military discounts available at this time.

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What is the minimum age for a child to require a ticket?

Children two years and older must have a ticket, while children under the age of two may sit on a parent’s lap.

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Do you offer handicapped accessible seating?

Yes, handicapped accessible seating is available. The disabled guest and one companion will be accommodated. Accessible seating is priced at $180 (excluding service fees) for the three-day ticket package.

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Is it possible to upgrade my tickets?

It is not possible to upgrade your tickets.

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I have already ordered my tickets, but need to cancel them. How can I do that?

We do not allow any refunds or cancellations. All sales are final.

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I’ve seen Davis Cup tickets for sale on other websites. Should I buy from these other sites?

There are many websites that advertise Davis Cup tickets. With the exception of the USTA’s Official Travel Partner for Davis Cup, Steve Furgal’s International Tennis Tours, these are broker sites and are not affiliated with the United States Tennis Association. When you purchase tickets from these sites, you are taking a personal risk at which you have no recourse through the USTA. The USTA highly advises against purchasing tickets through these unauthorized sites.

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I lost my tickets. What can I do?

Unfortunately we are unable to replace lost tickets.

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I did not receive my tickets. What can I do?

Please e-mail: daviscuptickets@usta.com if you requested to have your tickets mailed and did not receive them.

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Is it guaranteed that I will see certain players?

No. While players may announce their intentions of playing the event, teams will not be officially announced until 10 days prior to the start of the tie. The USTA has no control over which players will play for either team as this is determined by the respective Captain of each team.

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This is my first Davis Cup tie. What is the format for the event?

Davis Cup play consists of five matches played over three days: two singles matches on Friday, a doubles match on Saturday and two singles matches on Sunday. These five collective matches are called a “tie.” The first country to win three matches wins the tie. Matches are played to the best of five sets. As per Davis Cup rules, Sunday’s schedule may be adjusted if a result has already been determined.

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What time do the matches begin, and what time will they end?

Matches will begin at 4 p.m. local time on Friday, 2 p.m. local time on Saturday and 12:30 p.m. local time on Sunday. The end time will vary depending on how long each match lasts.

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What is the earliest time I can enter Sears Centre Arena?

Sears Centre Arena will open approximately one hour prior to the start time each day.

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Am I allowed to leave the matches and come back later that same day? Can I come to the first match and allow someone else to return for the second match on the same day?

No. Re-admittance is not allowed.

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Will the Davis Cup tie be shown on TV?

Yes, this Davis Cup tie will be shown live on Tennis Channel all three days.

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What is the capacity of Sears Centre Arena for this event?

The approximate capacity of Sears Centre Arena is 7,000 for this tie.

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Where is the best place to park?

Please click here for parking information.

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Are there any prohibited items?

Safety is one of the highest priorities at Davis Cup by BNP Paribas and every reasonable step has been taken to ensure the safety of everyone attending the event. Several important security measures have been implemented in conjunction with Local, State, and Federal law enforcement agencies. All fans will go through a screening process before entering. There is a limit of one bag per person and all bags are subject to search and cannot be larger than 12 in. x 12 in. x 16 in.
 
The following items are prohibited and may not be brought onto the premises: backpacks, hard coolers or like container, sealed packages of any kind, bottles or cans (glass or metal), aerosol cans, alcohol, commercial video cameras or recording devices, computers or laptops, food (except in limited quantities, or for medical, dietary or infant purposes), weapons, animals (unless a service animal), any materials constituting unauthorized advertising or promotion, laser pointing devices and any other items deemed inappropriate or dangerous by the USTA and/or Davis Cup personnel, in their sole discretion.

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Do you need volunteers? If so, how can I apply?

Yes! We are looking for volunteers to work in a variety of positions. If you are interested in becoming a volunteer, please complete the online volunteer application which will be available via www.usta.com/daviscup on July 17.

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Do you need ballpersons? If so, how can one apply?

Yes, however space is extremely limited. Please check back for information on joining the Davis Cup Chicago Ballperson Team.

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