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How do USTA committee chairs ensure a positive volunteer experience?

May 25, 2008 12:04 PM

The USTA has more than 30 national committees that address all aspects of tennis, including professional play, youth competition, multicultural participation, sport science, and much more. Each committee is headed by a volunteer chair and vice chair who work with a USTA staff liaison. In March 2003, USTA President Alan Schwartz created the USTA Volunteer Initiative Strategy Group to discuss how to improve the USTA volunteer experience. The group emerged with the following:

The chair/leader of every group throughout the United States Tennis Association has the responsibility to create an environment whereby each volunteer and staff member’s participation matters, as follows:1. clarify the charge as it relates to the mission of the USTA2. establish a climate of trust 3. provide meaningful tasks with specific timelines4. provide the necessary resources, education, and training5. involve everyone in the decision making process6. provide ongoing support, feedback, and evaluation7. demonstrate appreciation and recognition

Click here to access a summary sheet with ideas on how to implement the seven expectations. Or click on the individual expectations above for more ideas.

It is the hope that these expectations will make all volunteers with the USTA feel like their participation matters. Committee chairs and vice chairs will receive training on these points so that they can apply them to their coordination of their committees.

Return to Volunteers home

Go to USTA Volunteer Manual table of contents




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