USTA Cookie Policy
United States Tennis Association Incorporated Address: Attn: Customer Care, 2500 Westchester Avenue, Suite 411, Purchase, NY 10577
Phone Number: (1-800-990-8782)
Email Address: customercare@usta.com
Last revised February 18, 2026
Introduction
This Cookie Policy explains how the United States Tennis Association ("USTA," "we," "us," or "our") uses cookies and similar tracking technologies across our websites, mobile applications, and online services (collectively, the "Services"). This policy applies to all USTA digital properties, including but not limited to:
USTA.com
USTACoaching.com
USTAFoundation.com
TennisLink.usta.com
And other USTA-owned and operated digital platforms
For the US Open cookie policy, please visit usopen.org
This Cookie Policy should be read in conjunction with our Privacy Policy.
What Are Cookies and Similar Technologies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.
Similar technologies include:
Web Beacons/Pixels: Small graphic images (also known as "pixel tags" or "clear GIFs") embedded in web pages or emails that track user behavior
Local Storage: HTML5 local storage and session storage that allow websites to store data locally in your browser
Software Development Kits (SDKs): Code libraries integrated into mobile applications that enable analytics and advertising functionality
Mobile Advertising Identifiers: Device-specific identifiers (IDFA for iOS, AAID for Android) used for advertising and analytics in mobile apps
Service Workers: Scripts that run in the background to enable features like offline functionality and push notifications
Throughout this policy, we use the term "cookies" to refer to cookies and all similar technologies.
How We Use Cookies
As with many websites and online services, USTA uses cookies and similar technologies to:
Enable essential website functionality and security
Remember your preferences and settings
Understand how you use our Services and improve performance
Deliver personalized content and relevant advertising
Measure the effectiveness of our marketing campaigns
Authenticate users and prevent fraud
Comply with legal obligations
Categories of Cookies We Use
We classify cookies into four main categories based on their purpose:
1. Strictly Necessary Cookies
These cookies are essential for our systems to function properly and cannot be disabled in our systems. They are usually only set in response to actions you take, such as logging in, filling out forms, or setting your privacy preferences. Without these cookies, some or all of our Services may not function properly.
You cannot opt out of strictly necessary cookies, but you can set your browser to block or alert you about these cookies. However, some parts of our systems will not work if you do so.
2. Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance. They help us understand which pages are most and least popular, how visitors navigate, and identify technical issues. All information collected by these cookies is aggregated and anonymous.
If you do not allow these cookies, we will not know when you have visited and will not be able to monitor and improve performance.
3. Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences (language, region, facility searches, or registration types), recognizing you when you return to, and providing personalized content. They may be set by us or by third-party providers whose services we use.
If you do not allow these cookies, some or all of these features may not function properly, and you may need to re-enter your preferences each time you visit.
4. Targeting/Advertising Cookies
These cookies may be set through our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other websites. They work by uniquely identifying your browser and device. They do not store personal information but are based on uniquely identifying your browser and device.
If you do not allow these cookies, you will experience less targeted advertising, but the number of advertisements will not be affected by allowing cookies.
Detailed Cookie Tables
Below is a comprehensive list of cookies used across USTA digital properties. Please note that cookies may vary by specific property and over time as we update our Services.
Strictly Necessary Cookies
Performance Cookies
| Organization | Cookie Name | Purpose | Duration | Type |
| Google Analytics 4 | _ga | Distinguishes unique users and generates statistical data | 2 years | First-party |
| Google Analytics 4 | ga[container-id] | Used by Google Analytics 4 to persist session state | 2 years | First-party |
| Google Analytics 4 | _gid | Distinguishes users for 24-hour period | 24 hours | First-party |
| Google Analytics 4 | _gat | Used to throttle request rate | 1 minute | First-party |
| Adobe Analytics | s_cc | Determines if cookies are enabled in the browser | Session | First-party |
| Adobe Analytics | s_sq | Contains information about the previous link clicked | Session | First-party |
| Adobe Analytics | s_vi | Unique visitor identifier | 2 years | Third-party |
| Hotjar | hjSession* | Holds current session data for analytics | 30 minutes | First-party |
| Hotjar | hjSessionUser* | Set when a user first lands on a page | 1 year | First-party |
| New Relic | NREUM | Performance monitoring and diagnostics | Session | First-party |
To opt out of Google Analytics: Visit Google Analytics Opt-out Browser Add-on
For Google's privacy policy: https://policies.google.com/privacy
Functional Cookies
| Organization | Cookie Name | Purpose | Duration | Type |
| USTA | navigationLocation | Remembers your last navigation location on the site | 30 days | First-party |
| USTA | facilitySearchText | Stores your recent facility search queries | 90 days | First-party |
| USTA | registrationType | Remembers your selected registration type preference | 1 year | First-party |
| USTA | dontShowSenior | Stores preference to hide certain age-related notices | 1 year | First-party |
| USTA | cartNumber | Maintains your shopping cart session | 30 days | First-party |
| USTA | userAddedFacilities | Remembers facilities you've added to favorites | 1 year | First-party |
| USTA | alert_banner_session_storage_ids | Tracks which alert banners you've dismissed | Session | First-party |
| USTA | redirected-from-alert-banner-{id} | Tracks alert banner click-throughs | Session | First-party |
| USTA | sharedLocation | Stores location sharing preferences | 30 days | First-party |
| USTA | section | Remembers your USTA section preference | 1 year | First-party |
| USTA | district | Remembers your USTA district preference | 1 year | First-party |
| USTA | linkClicked | Tracks which navigation links you've used | Session | First-party |
| USTA | recentFacilityTabClicked | Remembers your last facility tab selection | Session | First-party |
| USTA | ctaClicked | Tracks call-to-action button interactions | Session | First-party |
| USTA | firstName | Stores your first name for personalization | 1 year | First-party |
| USTA | redirecturl | Stores intended destination after login | Session | First-party |
| USTA | returnUrl | Stores return URL for navigation continuity | Session | First-party |
| USTA | orderredirecturl | Stores redirect after order completion | Session | First-party |
| USTA | currentLocation | Stores your current geographic location preference | 30 days | First-party |
| Cornerstone LMS | CSOD-SSO-TOKEN | Single sign-on token for learning management system | Session | Third-party |
| Cornerstone LMS | CSOD-USER | User identifier for LMS sessions | Session | Third-party |
| Adobe Experience Manager |
cq-authoring-mode | Enables content authoring functionality | Session | First-party |
Targeting/Advertising Cookies
| Organization | Cookie Name | Purpose | Duration | Type |
| Meta (Facebook) | _fbp | Used to deliver advertising and measure campaigns | 90 days | Third-party |
| Meta (Facebook) | fr | Contains unique browser and user identifiers for ads | 90 days | Third-party |
| li_sugr | Browser identifier for advertising | 90 days | Third-party | |
| UserMatchHistory | LinkedIn Ads ID syncing | 30 days | Third-party | |
| Google Ads | _gcl_au | Used by Google AdSense for advertising efficiency | 90 days | First-party |
| Google Ads | IDE | Used by DoubleClick to register user actions | 1 year | Third-party |
| Google Ads | test_cookie | Checks if browser accepts cookies | 15 minutes | Third-party |
| Twitter/X | personalization_id | Personalizes content and ads on Twitter | 2 years | Third-party |
| Twitter/X | muc_ads | Optimizes ad delivery on Twitter | 2 years | Third-party |
For Adobe's privacy policy: https://www.adobe.com/privacy.html
To opt out of interest-based advertising generally: Visit Digital Advertising Alliance (DAA), Network Advertising Initiative (NAI), or European Interactive Digital Advertising Alliance (EDAA)
Email Tracking Technologies
Our marketing emails may contain web beacons (also called "tracking pixels") that help us understand email engagement, such as whether an email was opened and which links were clicked. These technologies are connected to cookies and may collect:
Email open rates
Click-through rates
Device and email client information
Time and date of email interaction
You can limit email tracking by:
Setting your email client to display text-only emails
Disabling automatic image loading in your email client
Unsubscribing from marketing emails using the link at the bottom of each email
Mobile Application Tracking
Our mobile applications (including the USTA Tennis app, TennisLink Mobile, Net Generation app, and USTA Flex app) do not use traditional browser cookies but do use mobile tracking technologies:
Mobile Technologies Used:
Mobile Analytics SDKs:
Google Analytics for Firebase
Adobe Analytics Mobile SDK
Segment Analytics
Functionality:
User authentication and session management
Feature usage tracking and app performance monitoring
Crash reporting and error diagnostics
Push notification delivery
Advertising Identifiers:
iOS: Apple's Identifier for Advertisers (IDFA)
Android: Google's Advertising ID (AAID)
These identifiers are used for advertising personalization and attribution. They do not directly identify you personally but are unique to your device.
Mobile Opt-Out Options:
For iOS:
Go to Settings > Privacy & Security > Tracking
Disable "Allow Apps to Request to Track"
Or disable tracking on a per-app basis
For Android:
Go to Settings > Privacy > Ads
Enable "Opt out of Ads Personalization"
Or reset your advertising ID
Alternative: You may delete our mobile apps and access our Services through mobile web browsers instead, where you can manage cookies as described below.
Local Storage and Modern Web APIs
In addition to cookies, we use modern browser storage technologies:
HTML5 Local Storage: Stores data locally in your browser with no expiration date. Used for caching user preferences and improving page load performance.
Session Storage: Similar to local storage but clears when you close your browser tab. Used for temporary data like form inputs.
IndexedDB: A browser database for storing larger amounts of structured data. Used for offline functionality in some applications.
Service Workers: Background scripts that enable features like:
Offline access to previously viewed content
Push notifications
Background data synchronization
You can clear local storage data through your browser settings, typically under "Clear browsing data" or "Privacy settings."
Cross-Domain and Cross-Platform Cookie Usage
USTA operates multiple digital properties, and we may share certain cookies across these properties to:
Maintain your login session across USTA sites
Provide consistent personalization
Analyze user journeys across our ecosystem
Coordinate marketing campaigns
When you navigate between USTA properties (such as from USTA.com to USTACoaching.com), we may pass session information through secure, encrypted parameters to maintain your authenticated state and preferences.
Third-party service providers (such as Adobe, Google, and Cornerstone) may also use cross-domain tracking to provide services across multiple USTA properties.
How to Control and Delete Cookies
You have several options to control or delete cookies:
Browser Settings
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when a cookie is being sent. Instructions vary by browser:
Chrome: Settings > Privacy and Security > Cookies and other site data
Safari: Preferences > Privacy > Manage Website Data
Firefox: Options > Privacy & Security > Cookies and Site Data
Edge: Settings > Privacy, search, and services > Cookies and site permissions
Important: Blocking or deleting cookies may prevent you from accessing certain features of our Services, such as staying logged in or saving preferences.
For detailed instructions on managing cookies in specific browsers, visit www.aboutcookies.org or www.allaboutcookies.org.
USTA Cookie Preference Center
You can manage your cookie preferences for USTA websites at any time by clicking the "Cookie Settings"wizard on the left side of your screen
Our cookie preference center allows you to:
Accept or reject cookies by category
View a real-time list of cookies active on your device
Update your preferences at any time
Opt-Out Tools
For specific tracking technologies:
Google Analytics:
https://tools.google.com/dlpage/gaoptout
Adobe Marketing Cloud:
https://www.adobe.com/privacy/opt-out.html
Digital Advertising Alliance (DAA):
http://optout.aboutads.info/
Network Advertising Initiative (NAI):
http://optout.networkadvertising.org/
Do Not Track Signals: Some browsers offer "Do Not Track" (DNT) settings. Currently, there is no industry consensus on how to respond to DNT signals, and we do not respond to DNT browser settings at this time.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:
Posting the updated policy on our websites with a new "Effective Date"
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
Contact Us
If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@usta.com
Phone: 1-800-990-8782
Mail:
United States Tennis Association
Attn: Privacy Officer
2500 Westchester Avenue, Suite 411
Purchase, NY 10577
Additional Resources
Last Updated: January 15, 2026
Version: 2.0