This is the membership endpoints html.
Client Id
Client Secret
PB Error Codes
getcategories
getproducts
accesstoken
catalogId
catalogVersionId
categoryId
viewCart
deleteCart
addToCart
retrieveMembersDetails
getMemberInfo
unlinkMember
submitNewMemberInfo
updateCustomerDetails
traditionalUpdateCustomerDetails
paymentDetails
createOrganization
addFacility
addVoucher
removeVoucher
validateAddress
setDefaultPayment
getOrganization
orders
organizationSuggestion
facilitySuggestion
deleteCard
resetPassword
signInByUaid
recoveryEmail
customerEmailUpdate
traditionalLogin
signInByProfile
updateSignInProfile
addCard
addEcheck
removeEcheck
setDefaultPaymentInfo
unsubscribe
editFacility
unlinkFacility
editOrganization
duplicateCustomerValidation
getSection
refreshToken

ORGANIZATIONAL MEMBERSHIP FAQ

 

As a part of the USTA’s recent digital transformation, the way a USTA Organizational Membership is purchased and the way tournaments are administered has changed. In order to create a better connection to those individuals facilitating play and business at organizations, moving forward, these entities will be managed by individual account holders. These individuals will initiate the purchase of Organization Memberships and manage that organization on USTA.com.

Organizational Membership Changes

  • The individual who purchases the organizational membership will be referred to as the “Org Admin” and their individual USTA account will be linked to the organization’s USTA account. 
  • This individual will have access to renew the organization membership, edit profile information, and manage any sanctioned tournaments in TennisLink run by this organization. 
  • In situations where an organization already has a USTA Organizational Membership but no individual is linked to it, the owner can follow the instructions below to link themselves.
  • The Org Admin will also be able to give other people the same level of access (link) to the organization. 

Linking Individuals to Organizational Membership

  • To link an Org Admin or any additional individuals to an organization, the individual who purchased/renewed the organization’s membership can go to: https://form.jotform.com/usta1/orgadmin.
  • Once the electronic form has been submitted, an email confirming that the individual(s) has been linked will be sent in 3-5 business days.

How to Switch Between Profiles in TennisLink

  • Once someone has been linked to an organization, they will see a feature in TennisLink to “Switch Profile” on their My Tennis Page and on the main Tournaments page. This gives them the ability to switch between their individual account, their children (if linked) and/or their organization accounts (see below).
  • After switching to the organizational account, they will have access to all tournaments (similar to the previous method of logging in as the organization).

 

Please take a look at some of these scenarios and if they apply to you, please follow the instructions to purchase and/or renew your organizational membership. If at any time you have issues during your purchase journey, please email orgrenewalhelp@usta.com for assistance. (When sending your email, please provide your​ name, email/postal address and ​individual member number​ (if available) as well as the ​o​rganization name, email /postal address and ​member number (if available) ​to expedite our response).


Q: I am a current USTA Individual Member that has activated my account on the new USTA.com. How do I renew a membership for my organization?

 

A: Follow the steps below:

  • Sign into your account on USTA.COM
  • Navigate to the organization memberships page
  • Choose your membership type
  • Find your organization
  • Confirm your facility information
  • Place your order
  • You will now see your organization information within ‘My Account – Organizations’

 

 

Q: I am a current USTA Individual Member that has not activated my account on the new USTA.com How do I renew my organization’s membership?

 

A: Follow the steps below:

  • Navigate to USTA.COM
  • Select login from the header
  • You will see a pop-up titled “Activate Your Account”. Note, if you do not see the popup – select “Have a USTA Account but no login? Activate It”’
  • Enter your First Name/Last Name/DOB/+ ZIP and the email address you wish to use with your account.
  • You will then receive a ‘reset password’ email to this email address.
  • Once you have reset your password, login to your account and continue to the organization memberships page
  • Choose your membership type
  • Find your organization
  • Confirm your facility information
  • Place your order
  • You will now see your organization information within ‘My Account – Organizations’

 

 

Q: I am a former USTA Individual Member, but not currently a member. How do I renew a membership for my organization?

 

A: Follow the steps below:

  • Navigate to USTA.COM
  • Select login from the header
  • You will see a pop-up tilted “Activate Your Account”. Note, if you do not see the popup – select ‘Having trouble logging in’
  • Enter your First Name/Last Name/DOB/+ ZIP and the email address you wish to use with your account.
    • Note: If you receive a message “Account Not Found’’ you may need to create a new account. To do this – select login from the header and then select “Sign Up”.
  • You will then receive a ‘reset password’ email to this email address.
  • Once you have reset your password, login to your account and continue to the organization memberships page
  • Choose your membership type
  • Find your organization
  • Confirm your facility information
  • Place your order
  • You will now see your organization information within ‘My Account – Organizations’
  • Note: If you receive a message ‘No Match Found’ you may need to create a new account. To do this – select login from the header and then select ‘Sign Up’.
  • Note: If you receive a message ‘Your shopping cart’ is empty when selecting ‘Add to Cart’ this is a known issue that is currently being rectified. Please email us at orgrenewalhelp@usta.com and we will help you asap. (When sending your email, please provide your​ name, email/postal address and ​individual member number​ (if available) as well as the ​o​rganization name, email /postal address and ​member number (if available) ​to expedite our response).

 

 

Q: I have never been a member or had an account with the USTA. How do I renew a membership for my organization?

 

A: Follow the steps below:

  • Navigate to USTA.COM
  • Select login from the header
  • Select ‘Sign Up’
  • Enter a First Name/Last Name/ Email & Password – These are now your new USTA.COM online account details
  • Navigate to the organization memberships page
  • Choose your membership type
  • Find your organization
  • Confirm your facility information
  • Place your order
  • You will now see your organization information within ‘My Account – Organizations’


If you have any issues executing these activities, please email orgrenewalhelp@usta.com and we would be happy to help you through the process. (When sending your email, please provide your​ name, email/postal address and ​individual member number​ (if available) as well as the ​o​rganization name, email /postal address and ​member number (if available) ​to expedite our response).

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