Serve Tennis Acceptable Use Policy

This Acceptable Use Policy sets out a list of permitted and prohibited uses of our Services. The examples described in this Policy are not exhaustive. This policy may change as Serve Tennis expands or is modified, so please check back regularly for updates and changes. By using the Services or accessing the AWS Site, you agree to the latest version of this Policy. If you violate the Policy or authorize or help others to do so, we may suspend or terminate your use of the Services.

 

WHAT TO DO:

  • comply with all User and Provider Terms of Use including the terms of this Acceptable Use Policy;

  • comply with all applicable laws and governmental regulations, including, but not limited to, all intellectual property, data, privacy, and export control laws, and regulations promulgated by any government agencies;

  • post content that complies with Safe Play, COPPA, and the policies of your facility or program;

  • keep passwords and all other login information confidential;

  • monitor and control all activity conducted through your account in connection with the Services;

  • promptly notify us if you become aware of or reasonably suspect any illegal or unauthorized activity or a security breach involving your accounts or teams, including any loss, theft, or unauthorized disclosure or use of authorization token, or account.

 

WHAT NOT TO AT DO:

  • distribute, publish, send, or facilitate the sending of unsolicited mass e-mail or other messages, promotions, advertising, or solicitations (like “spam”), including commercial advertising and informational announcements. You will not alter or obscure mail headers or assume a sender’s identity without the sender’s explicit permission. You will not collect replies to messages sent from another internet service provider if those messages violate this Policy or the acceptable use policy of that provider.

  • use the Services in a manner that: (1) violates the intellectual property rights, privacy rights, publicity rights, or other personal or proprietary rights of any person or entity; (2) creates a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to any person or thing; (3) violates, or encourages any conduct that violates laws or regulations; (4) contains any information or content we deem to be hateful, violent, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, or otherwise objectionable; (5) contains any information or content that is illegal; and/or (6) is fraudulent, false, misleading, or deceptive;

  • use, display or mirror the Services, any individual element within the Services, the Serve Tennis name, trademark, logo or other proprietary information, or the layout and design of any page, without our express written consent;

  • access, tamper with, or use non-public areas of Serve Tennis, our computer systems, support services, servers, or the technical delivery systems of our providers;

  • probe, scan, or test the vulnerability of Serve Tennis, our computer systems and servers and network or breach any security or authentication measures;

  • avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Serve Tennis or any of our providers or any other third party (including another user) to protect the Services or Third-Party Platform Content;

  • attempt to access or search the Services beyond their public functionality, or Third-Party Platform Content or scrape or download the Service, Serve Tennis Pages, or Third-Party Platform Content, or otherwise use, upload content to, or create new links, reposts, or referrals in Serve Tennis through the use of any engine, software, tool, agent, device or mechanism, including automated scripts, spiders, data mining tools or similar, other than the software provided by Serve Tennis or other generally available third-party web browsers;

  • use the Services for any commercial purpose or the benefit of any third party, except as otherwise explicitly permitted for you by Serve Tennis or in any manner not permitted by the Customer Terms of Service;

  • attempt to decipher, decompile, disassemble or reverse engineer the Services;

  • interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, trojan horse, worm or logic bomb, overloading, flooding, spamming, or mail-bombing the Services;

  • collect or store any personally identifiable information from Serve Tennis without express permission;

  • use Serve Tennis as a tool to impersonate a person, company, group or other entity;

  • sublicense, resell, time share or similarly exploit the Services;

  • use information obtained from the Services to contact Authorized Users or Providers outside of the Services without their express permission or authority or to create or distribute mailing lists or other collections of contact;

  • use the Service for investigation or surveillance purposes whether personal, commercial, or governmental; or

  • authorize, permit, enable, induce, or encourage any third party to do any of the above.

 
OUR MONITORING AND ENFORCEMENT

 

We reserve the right but do not assume the obligation, to investigate any violation of this Policy or misuse of the Services. We may:

  • investigate violations of this Policy or misuse of the Services; or

  • remove, disable access to, or modify any content or resource that violates this Policy or any other agreement we have with you for use of the Services.

  • report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Our reporting may include disclosing appropriate customer information. We also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this Policy.

 

REPORTING OF VIOLATIONS OF THIS POLICY

 

If you become aware of any violation of this Policy, you will immediately notify us and provide us with assistance, as requested, to stop or remedy the violation. To report any violation of this Policy, please send an email to feedback@usta.com

 

CONTACT US

 

If you have any questions about the Serve Tennis Acceptable Use Policy, you may contact us at feedback@usta.com or at our mailing address:

Serve Tennis/USTA

2500 Westchester Avenue, Suite 411, Purchase, NY 10577

 

Updated March 16, 2023. USTA.