Q&A with USTA Missouri Valley officials selected to work the 2024 US Open
Five officials from the USTA Missouri Valley were selected to work the 2024 US Open, which represents one of the highest distinctions a tennis official can receive. Those five officials—and the USTA Missouri Valley districts they represent—are as follows:
Sheila Conway, USTA Oklahoma
Kim Kilgore, USTA Missouri
Cheryl Lady, USTA Heart of America
Diane Lawrence, USTA Kansas
Cindy Ritchie, USTA Oklahoma
These five women served in a variety of capacities across an assortment of competitions and divisions during the US Open in New York. Verne Weber, USTA Missouri Valley officiating chair and Hall of Famer, does a tremendous job training and supporting the section’s officials to put them in a position to succeed.
We caught up with three of the USTA Missouri Valley officials who represented the section at the 2024 US Open—Conway, Kilgore and Lady—to get their insights on what it’s like working the Grand Slam event. These officials are some of the several USTA Missouri Valley individuals with a connection to this year’s US Open.
You have officiated at the US Open previously. What are you looking forward to the most as it relates to this year's tournament?
Kilgore: I am looking forward to reuniting with my officiating friends that I have not seen since last year’s US Open! I am also looking forward to seeing all of the changes around the USTA Billie Jean King National Tennis Center since last year. Every year brings changes and new things to experience!
Lady: Every year is a little different, so the anticipation of the event is thrilling. Personally, I am anxious to reunite with other officials with whom I have worked in the past.
What lessons from the US Open have you brought back with you when you officiate within the USTA Missouri Valley?
Conway: Mostly I learn how to be a better team player. All of us on court need to work together to have a successful match.
Kilgore: Flexibility is critical, especially when things such as weather can impact a tournament. Rain delays at the US Open can be short-lived or they can be really long days, and that is true at any event.
Lady: There is a lot of planning that goes into making the US Open a great event. A lot of information is given to officials to prepare for the tournament, such as expectations and protocol. This example helps me to organize events in the Missouri Valley in the same way. I want to provide the same professionalism at a local event.
- Sheila Conway, USTA Oklahoma
- Kim Kilgore, USTA Missouri
- Cheryl Lady, USTA Heart of America
- Diane Lawrence, USTA Kansas
- Cindy Ritchie, USTA Oklahoma
Roland Garros and Wimbledon both experienced a lot of rain delays this year. What do you like to do to pass the time during a US Open rain delay?
Conway: I like to close my eyes and rest. I also like to work on puzzles, read a book or play games on my phone.
Kilgore: It really just depends. It seems like a lot of officials venture into the dining area and grab some food and/or visit with other umpires during rain delays. Many times, when they close the roof on Arthur Ashe or Armstrong Stadium, you can watch the tennis being played on these two courts on the TVs in the officials’ area. Sometimes the office will hand out sudoku puzzles to help pass the time, or people play cards. I don’t tend to nap during the day, but many officials catch a little catnap on a comfy chair or couch. Rain delays are not a whole lot of fun, but it can be a good time to regroup your thoughts and get a little rest and time away from being on court.
Lady: I like to read, catch up on emails or visit with other officials. It is also important to be ready to get back on court when needed. It is good to do some stretching exercises and focus on the match you will be working at.
What is one item you can’t do without when officiating?
Conway: My sunglasses! And my chapstick with sunscreen!
Lady: Three things to always have: stopwatch, flipping coin and measuring tape.
How do you stay composed and focused during key junctures of a set, lengthy points or long-lasting matches?
Conway: As a match assistant, I try to keep track of the score without looking at the scoreboard and keep track of the ball.
Kilgore: Focus is key when you are on court and in the chair. I use a breathing technique I learned years ago, and it helps calm my mind. I also practice this breathing technique between points when I am scanning the court to ensure everything is as it should be. It helps me prepare and be ready for the next point.
Lady: As a match assistant, when things are tense, I focus on breathing. I try not to let my mind wander. The match that I am working at is the priority. Other things can wait until I am off court.
What advice would you give to younger officials aspiring to work high-level tournaments like the Grand Slams?
Conway: Learn the rules—roving is a great way to do this—and how to be a team player. Higher-level tournaments utilize people from everywhere with all sorts of personalities. If you can get along with everyone, it makes for a much more cohesive environment.
Kilgore: Continue to work events around the country and apply for higher-level events that use match assistants to gain experience. The centers of excellence being offered around the country are also a wonderful opportunity to gain knowledge and experience for officials wanting to do more in their officiating career. It’s also good to have a mentor or someone you trust that you feel comfortable approaching with any situations you’d like to discuss or questions that come up during or after working an event.
Lady: Try to work as many events as possible. It is good to get experience as a roving official, line umpire and chair umpire. The more events you work, the more people you meet and connections you will make to work other tournaments.
Interested in becoming a USTA Missouri Valley official? Click here to learn more and fill out an interest form to get started today.
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